Trilogy Reviews | Glassdoor

Trilogy Reviews

Updated August 14, 2017
30 reviews

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3.5
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John I. Mayes, LCSW, CADC
14 Ratings

30 Employee Reviews

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  1. "ACT Recovery Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACT Recovery Counselor in Chicago, IL
    Former Employee - ACT Recovery Counselor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trilogy full-time (More than 3 years)

    Pros

    -Colleagues were great
    -Provided with good benefits
    -Good PTO

    Cons

    -Pay is not good for the amount of work
    -Admins & higher ups are disconnected from the actual work their employees do
    -Stressful
    -Productivity requirements for staff were unrealistic and lead quickly to burnout.

    Advice to Management

    See cons.


  2. "Recovery Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Trilogy full-time

    Pros

    Busy
    Learn new skill sets
    Work outside an office
    Flexible schedule

    Cons

    Pay is low but probably comparable to similar agencies.

    Advice to Management

    none

  3. "Potential if management changes"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trilogy full-time

    Pros

    -Great mission
    -Diverse/integrated programs (on-site primary care, pharmacy, employment, therapy, housing)
    -Opportunity for supervision for licensure
    -Can be a fun work environment if you're on the right team/in the right department.

    Cons

    -Pay is low (except for the people at the very top)
    -Growing very fast and expanding to new locations and quality of programs/services suffers
    -May have to travel to really dangerous areas and management never addresses it
    -Bed bugs are a big risk

    Advice to Management

    -A majority of the exec staff and many admin have left in the last year and no one talks about it. The remaining exec staff and board need to pay attention
    -Significantly improve HR so there is a fair and clear process for salary increases and bonuses.
    -Focus on risk management.


  4. "Cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trilogy full-time

    Pros

    Great pay and great hours. I loved the weekly pay and overtime and bonues

    Cons

    Management wasnt greatest. Always tried to screw over on pay

    Advice to Management

    Better manage the pay there and keep promises that u make


  5. "Overall good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transitional Coordinator in Chicago, IL
    Current Employee - Transitional Coordinator in Chicago, IL

    I have been working at Trilogy (More than a year)

    Pros

    Great team environment. They will pay for your licensing tests and bring in trainers so that you can get CEUs or obtain your CADC designation. My team encouraged a good work/life balance.

    Cons

    Low wages (but Trilogy was not low compared to other CMH agencies, it's just a broader issue).

    Advice to Management

    Positions that require a master's degree should be compensated at higher rate than positions with a bachelor's degree.


  6. "Working for Trilogy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Weekly pay
    Employee monthly parties
    Pool table for residents and family.

    Cons

    Workload
    No teamwork
    Need more/update hoyer lifts


  7. "Great place to start out as a mental health professional."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transitional Coordinator in Chicago, IL
    Current Employee - Transitional Coordinator in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trilogy full-time (More than a year)

    Pros

    You'll be a part of a supportive and vibrant team of mental health professionals working with a challenging population. Trilogy also provides clinical supervision if your license requires it, as well as paying for licenses that are related to your job.

    Cons

    Medicaid billing and documentation standards are onerous. This isn't a problem with Trilogy, as much as it is with the entire mental health delivery system. Productivity expectations can also sometimes be challenging.

    Advice to Management

    Employees would benefit from increased base pay and more focused staff recognition and appreciation efforts.

  8. "Recovery Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent professional development opportunities and great way to get started in the mental health field.

    Cons

    Documentation is excessive. Pay is pretty low but that's not to say it isn't competitive.

    Advice to Management

    Continually seek to reduce the documentation requirements. This will ease the workload of staff and increase productivity (because you can't bill for most of the paperwork).


  9. Helpful (2)

    "Nice place to work with good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Service in Chicago, IL
    Former Employee - Direct Service in Chicago, IL
    Doesn't Recommend
    Positive Outlook

    I worked at Trilogy (More than a year)

    Pros

    opportunity to help persons living with mental illness
    positive work place culture
    Team Leaders are not micro managers
    co workers are helpful
    provides individual and group supervision towards licensure
    dress code is relaxed, casual

    Cons

    low pay
    pressure to bill hours
    many supervisors are fairly new to the field

    Advice to Management

    invest in and attract more experienced behavioral health supervisors


  10. Helpful (1)

    "Recovery Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Counselor in Chicago, IL
    Current Employee - Recovery Counselor in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Good experience with a diverse population
    Good benefits
    Good experience with documentation, crisis intervention, advocacy, risk assessment, and time management

    Cons

    Low Pay, Does not provide movement in the company


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