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Trilogy Reviews

Updated January 28, 2018
37 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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John I. Mayes, LCSW, CADC
18 Ratings

37 Employee Reviews

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  1. "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Trilogy full-time

    Pros

    It is the best company to work for.

    Cons

    No spousal insurance coverage
    Contributions decrease


  2. "Current Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trilogy full-time

    Pros

    Great supervision for clinical lincensure
    Co-worker support

    Cons

    High workload
    Big emphasis on billing/direct service units

  3. "Great staff but high burn-out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Trilogy full-time (More than 8 years)

    Pros

    Lots of great staff committed to the mission of the agency, sense of community among both staff and clients, support for obtaining license and CADC.

    Cons

    Pressure on billing, unrealistic expectations in terms of workload, low pay, high rate of burn-out among direct service staff.

    Advice to Management

    Need to address causes of high burn-out - see cons.


  4. "Recovery Counselor Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trilogy full-time

    Pros

    This job is great for someone who would like to gain experience in the field of mental health services. As a Recovery Counselor you gain a lot of experience with different aspects of mental health recovery such as helping clients access needed health care, psychiatric care, and benefits. The employees and immediate management I worked with here were very supportive.

    Cons

    The job can be very stressful and involves a lot of driving. You can easily feel burned out from this job if you don't attend to your own self-care.

    Advice to Management

    Provide more support for employees in off-site locations.


  5. "Environmental Services Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trilogy full-time

    Pros

    Everyone is great to work with. They are very hands on and go out of their way to make you comfortable.

    Cons

    Pay, the housekeeping department work their tails off for little pay.

    Advice to Management

    Tell the employees that they’re great when you see them go out of their way to please a resident.


  6. "Low pay but worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transitional Coordinator in Chicago, IL
    Former Employee - Transitional Coordinator in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Trilogy full-time (More than a year)

    Pros

    Worthwhile mission
    Nice co-workers
    Can get LCSW supervision hours
    Can get CADC supervision hours
    Helpful supervisors

    Cons

    Occasional lapses of professionalism
    Low pay
    Low pay
    Pressure to bill hours

    Advice to Management

    Upgrade group supervision


  7. "Nice people, casual environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Trilogy full-time (Less than a year)

    Pros

    Casual environment and relaxed great for self-starters

    Cons

    Sometimes too relaxed for me.

  8. "ACT Recovery Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACT Recovery Counselor in Chicago, IL
    Former Employee - ACT Recovery Counselor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trilogy full-time (More than 3 years)

    Pros

    -Colleagues were great
    -Provided with good benefits
    -Good PTO

    Cons

    -Pay is not good for the amount of work
    -Admins & higher ups are disconnected from the actual work their employees do
    -Stressful
    -Productivity requirements for staff were unrealistic and lead quickly to burnout.

    Advice to Management

    See cons.


  9. "Recovery Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Trilogy full-time

    Pros

    Busy
    Learn new skill sets
    Work outside an office
    Flexible schedule

    Cons

    Pay is low but probably comparable to similar agencies.

    Advice to Management

    none


  10. "Potential if management changes"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trilogy full-time

    Pros

    -Great mission
    -Diverse/integrated programs (on-site primary care, pharmacy, employment, therapy, housing)
    -Opportunity for supervision for licensure
    -Can be a fun work environment if you're on the right team/in the right department.

    Cons

    -Pay is low (except for the people at the very top)
    -Growing very fast and expanding to new locations and quality of programs/services suffers
    -May have to travel to really dangerous areas and management never addresses it
    -Bed bugs are a big risk

    Advice to Management

    -A majority of the exec staff and many admin have left in the last year and no one talks about it. The remaining exec staff and board need to pay attention
    -Significantly improve HR so there is a fair and clear process for salary increases and bonuses.
    -Focus on risk management.


Showing 37 of 38 reviews
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