Universum Reviews | Glassdoor

Universum Reviews

Updated September 19, 2017
75 reviews

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3.5
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Universum Global CEO Petter Nylander
Petter Nylander
43 Ratings

75 Employee Reviews

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Pros
Cons
  • This is a company that sells Employer Branding but doesn't live it (in 10 reviews)

  • The major downside of this company is the lack of professionalism shown by its top management (in 3 reviews)

More Pros and Cons

  1. "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Small team lending to quick and efficient communication. A lot of client contact at intro level.

    Cons

    A young company still sorting out its identity and target market.


  2. "Offers opportunities to those who are willing to take ownership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universum full-time (More than a year)

    Pros

    Amazing colleagues
    Lots of empowerment
    Fast learning
    Interesting job
    Flat hierarchy (Swedish style)

    Cons

    Lately there has been high rotation
    No clear salary progression

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Recommends
    Neutral Outlook

    I worked at Universum full-time (More than 3 years)

    Pros

    - Intelligent colleagues
    - wear lots of hats
    - Partner with global clients

    Cons

    - lack of training, sink or swim


  4. "Creative, dynamic workplace with opportunities for growth and advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universum full-time (More than 5 years)

    Pros

    start-up like environment that encourages and acts on new ideas
    very smart, confident, likeable colleagues
    clients are the best companies in the world
    client-centered teams focus on continuous improvement
    data /insights is core product and in high demand
    vast and expanding global footprint
    opportunities for international travel
    advancement opportunities for top performers
    25+ years of historical success
    company founder involved, visible and very accessible
    exciting new product developments underscore the future focus of the business

    Cons

    annual growth and expansion yields change and sometimes uncertainty
    need to hit the ground running and not depend on structure and formal training
    need to be comfortable with ambiguity
    infrastructure is lean and some work long hours
    frequent leadership changes


  5. Helpful (8)

    "Office Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You get the opportunity to travel to Sweden (HQ is there) to meet colleagues and have fun.

    Cons

    Everyone works in vast, open spaces, crammed next to one another like seamstresses in Bangladeshi shirt factories, only instead of being hunched over sewing machines people are hunched over laptops. NO training. POOR pay. Leadership is a joke, literally there is this guy who is the managing director who likes to tell jokes. the product is a scam.


  6. Helpful (1)

    "Senior Employer Branding Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Events Manager in Coronado, CA
    Former Employee - Special Events Manager in Coronado, CA
    Recommends
    Negative Outlook

    I worked at Universum full-time (More than a year)

    Pros

    Excellent opportunity to learn about B2B sales.

    Cons

    Pay was poor as was the training.

    Advice to Management

    Increase base pay, have a clearer trajectory for growth and opportunity for staff.


  7. Helpful (3)

    "Think global, make an impact, and grow everyday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees are exposed to many different opportunities from the get-go at Universum. You have the autonomy to dive into what interests you, and get involved in much more than your designated scope. It feels good to be a part of a team of energetic professionals who are passionate about fostering an innovative and creative space. You'll be challenged everyday and will collaborate to achieve more than you realized you could. Accelerate your professional development alongside peers who care about your growth -- both inside and outside of the office.

    Cons

    If your looking for a work experience with more structured hand-holding, then the fast-paced and dynamic environment at Universum may not be the right fit.

    Advice to Management

    Keep pushing the level of innovation within the Employer Branding space, and continue to empower employees in all regions by being the visionaries of a rapidly growing industry.

    Universum Response

    Apr 30, 2015 – Global HR Director

    Thank you so much for sharing your experience at Universum. It's great to hear that you feel you're growing within the innovative, collaborative and challenging environment.

  8. "Leadership listens. They empowered me to make ideas real and encouraged a global team to help."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Vice President in New York, NY
    Current Employee - Global Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universum full-time (Less than a year)

    Pros

    Regularly I get up far too early to jump on calls with colleagues in Australia, Sweden, Italy, the UK and a number of other countries. For many of these calls (honestly) I'm in my pajamas, but I don't mind getting up as I know that stuff actually gets done when we have these calls. The teams I work with are global, smart and want to get stuff done.

    In the short 10 months that I've been at Universum, I've regularly met with leadership across the globe and they have supported my ideas and initiatives - this doesn't mean that they've been lazy in their analysis and critique of these ideas - far from it actually. I'm regularly put on the spot to sense-check progress and thinking. But I think this is good as I can see that the ideas and products have got better because of it. And once these ideas have passed this executive gauntlet I've got immediate support - from a budgetary perspective, but also and more importantly they have been vocal in their support on these ideas and products through the organization.

    I feel empowered that the work that I'm doing will actually make our clients smarter and will foster better communication with talent and employers. Although I've not been in the mix for that long, I feel like I've sped up rather than slowed down; and that's perfectly alright for me.

    I'll keep taking those calls in my pajamas.

    Cons

    There's a lot of opportunity, so there's a lot going on every day. All of the colleagues that I've met have been great so far, but the biggest challenge that I've experienced is competing priorities. Being able to rank these and marshal everyone to move in unison will keep surprise projects at bay. As such, if you're looking for a 9 to 5, stay away from Universum.

    Advice to Management

    The company is growing fast and moving towards being a technology company. Making this vision clear and continually communicating it to everyone will decrease the number of internal questions and friction.

    Universum Response

    Apr 30, 2015 – Global HR Director

    Thank you so much for the candid view into your everyday life at Universum. We really appreciate your dedication and feedback.


  9. "Ability to Make a Difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universum full-time (More than a year)

    Pros

    Universum is a great place to accelerate a career. It may not come in the form of classroom training and structured programs, but you are given a lot of autonomy and all employees are encouraged to share ideas and drive them forward. Rather than spoon-feeding you, the company encourages you to challenge yourself and learn as you go. If you work hard and show your potential, you'll be rewarded with more responsibility and quick progression!

    Cons

    Things at Universum move very quickly and change rapidly - this is important to stay at the forefront of the fast-growing employer branding industry. As too much structure would inhibit agility, Universum won't be the right fit for people who crave structure and predictability. I personally enjoy this dynamic environment as it allows you to constantly step up, take on new challenges and feel that you're actually making a difference.

    Universum Response

    Apr 30, 2015 – Global HR Director

    Thank you so much for taking the time to post your perspective. I'm so glad you feel you're able to make a difference at Universum!


  10. Helpful (12)

    "Good place to gain experience, poor place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Universum full-time (More than 3 years)

    Pros

    You are given a lot of autonomy and responsibility.
    For the most part, the people are great to work with.

    Cons

    There is absolutely no focus on career growth or development (Ironic for a company that sells this)
    If you don't "buy-in" to management's way of doing things, you won't last long
    Management showed a consistent unwillingness to divert from the path and listen to it's employees opinions

    Advice to Management

    Practice what you preach. You can attract talent to your company, but you will never retain anyone worth retaining without a clear path for development and advancement. Don't play favorites and keep an open mind to those who question and challenge the wisdom of certain decisions. Do not sacrifice longterm goals for short term profits. Understand that universities are the foundation of your research and should be treated accordingly.


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