Utility reviews

4.6

92% would recommend to a friend

(36 total reviews)

David Cohen

96% approve of CEO

75% positive business outlook

Utility has an employee rating of 4.6 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Utility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
5.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

As a Senior Product Manager at Utility for nearly five years, I've witnessed the company grow from a smaller boutique agency to a company that invests in its people, culture and processes. The CEO and leadership team are very passionate about building a strong company foundation, focusing on both daily operational improvements and long-term vision. I feel that Utility truly cares about their clients and employees creating an environment that fosters creativity, collaboration and impact. Additionally, my manager and team consistently provide support by collaboratively problem-solving on projects. I would recommend working at Utility because not only are you given autonomy on projects, but also structure and support to make things happen. The teams that I’ve been on are a pleasure to work with, everyone seems to love what they do, and are happy to help each other. Overall the company culture is friendly and positive.

Cons

Sometimes when working remotely you do feel isolated at times, but the optional in-office days that we have are a good way to collaborate face to face. Also, I wish we had some kind of a yearly stipend to take continuing education courses.

5.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I've had a positive experience working here. The team is collaborative, and I've been given real ownership over my work, which has helped me grow both professionally and personally. Leadership is accessible and open to new ideas, and there's a strong sense of trust and autonomy. The company is also supportive of work-life balance, and I appreciate the flexibility when it comes to managing workloads.

Cons

As in any agency, things can sometimes move quickly, so adaptability is key.

5.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Utility is a smart, fast-paced agency with a talented team that genuinely enjoys building things together. The work is diverse—you get to work on everything from scrappy startup apps to full-scale platforms for major brands, across both web and mobile. There’s a good mix of creativity and structure, and the bar for quality is high. People here care about doing good work and supporting each other while doing it. It’s a great place to grow if you like solving complex problems and shipping real products.

Cons

No real cons. You’re surrounded by smart, driven people doing great work—so the bar is naturally high. If you’re the type who thrives on learning from others and matching that energy, it’s a really motivating environment. If not, it’s probably not the place for you.

Viewing 1 - 3 of 36 Reviews

Glassdoor has 48 Utility reviews submitted anonymously by Utility employees. Read employee reviews and ratings on Glassdoor to decide if Utility is right for you.