Viewpoint Reviews

Pros

New management listens, delivers on promises. Growth is smart, not just for the sake of growing or selling the company. Products are mostly excellent, customers believe in us. Nice facilities and benefits, many team members who care and work hard to deliver great service.

Advice to Management

Never skimp on transparency and COMMUNICATION with employees. Allow middle managers to consider the human factor when making business decisions, not just pure policy and profitability. Promote leaders, not just managers, and make sure they know those they lead.

Pros

Coworkers are excellent people and great to work with.

Advice to Management

Figure out what direction you want to go.

Pros

Benefits, PTO, Vision perspective direction work smart

Pros

I had full ownership of a large project. Folks that don't know any better seem to think highly of employment here, go-go PR/Marketing rangers. Tom knew the score, and stood up for decency. I miss Tom a bit. I worked with some great individual contributors. Got a professional worldview changing lesson on organizational psychology. It was amusing to watch a couple individuals thwart the push for cultural change by working very hard at doing anything but their actual job conniving their way to more and more influence with less and less actual responsibilities, via misdirection, opaque communication, intimidation, and other behavior resembling some sort of personality disorder. I modified my career path in order to make sure these risks are assessed, and eliminated. Gave me all sorts of strategic/management related insight and soft skills I lacked prior to being a Viewpoint employee. It is what we make of it.

Advice to Management

Sometimes your business outgrows your business processes. When this happens and processes need to modernize, aptly managing the cultural misalignment is a difficult and slow process that requires some sort of actual planning and skill. Often times it calls for complex non-intuitive solutions for seemingly simple problems. People don't like change. And incompetent people will eliminate those more aligned to the new business model. Who am I kidding though, they have beer and popcorn, and metrics to count. That sure sounds fun! And EVERYONE's my friend yay! Hint: that's not what managers do, and you are not doing any organization a service if this is your line of thought. I'd seriously advise you to move out of management. You shouldn't have been placed their to begin with.

In addition, management left a critical Application Development Manager position open for nearly a year. The monkeys took over wearing their clown shoes and no one noticed. The one or two decent one's didn't last over a year The M&A strategy of (creating the appearance) of change rapidly appears to be on track. It was bad enough that I decided to move in to management after leaving, and my experiences there put me above my peers in regards to the subtle side of people management. The younger folks they hire are too naive to see the writing on the wall and more experienced staff don't have the courage to stand up and change things, and just keep their heads down hoping it will be like it was before the Bain acquisition. Good luck with that. If you are considering working on a legacy team there, and think that anything I've written seems somewhat coherent I would advise you to look elsewhere or plan or leveraging a year experience for other opportunities. Significant change needs to occur to make Viewpoint a decent place to work unless you have no other option. If you are an employee and stop accepting the lack of management as acceptable you might be able to save a bit of dignity.

Pros

Loved the team I worked with in Client Services. Everyone worked hard for each other and for our clients. Flexible schedules/work from home.

Advice to Management

Get back to being customer focused and caring about your employees. Take a step back and realize that only looking at numbers does you no good if your employees don't believe in you or your product any more.

Pros

Nice office, although I did not prefer all the "openness". In reality that set up creates a lot of noise and unnecessary interruptions.

Advice to Management

Sell the company to someone who wants it to thrive.

Pros

So many pros: the location, benefits, family-friendly, good people, strong leadership team... There is no shortage of opportunity at Viewpoint. If you take initiative, work hard, take a collaborative approach, and go the extra mile, you are rewarded.

Advice to Management

Remember there's no such thing as too much communication.

Pros

Good people to work with, good work life balance

Advice to Management

Be more open and honest about how the products are actually doing.

Pros

Company still has good bones

Advice to Management

Provide some stability.

Pros

Front line workers try hard. Decent pay and benefits. Nice facilities. Great customers.

Advice to Management

Get back to your roots and practice what you preached for years - Put customer and employee needs first, and profits will come as a result. By making profitability the driving force, you are forgetting what made VIewpoint successful.