WSFS Financial Reviews

Updated Jul 15, 2020

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2.7
19%
Recommend to a Friend
45%
Approve of CEO
WSFS Financial President and Chief Executive Officer Rodger Levenson
Rodger Levenson
6 Ratings
Pros
  • "Very excellent good benefits and other benefits(in 7 reviews)

  • "As a community bank, employees get the opportunity to work for a bank that is focused on serving our local communities(in 5 reviews)

Cons
  • "No cons, but there is a 20 word minimum for cons which doesn't make much sense, but my ramble will end now(in 6 reviews)

  • "The technology is so far behind and upper management refuses to budget for it, so the back office suffers for the mountain of administrative work(in 4 reviews)

More Pros and Cons
  1. "WSFS Bank Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Positive Outlook

    I have been working at WSFS Financial full-time

    Pros

    It is a really nice place to work

    Cons

    there are no cons to this job

  2. "Mediocre at best"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banker 

    I worked at WSFS Financial part-time for less than a year

    Pros

    Very excellent good benefits and other benefits

    Cons

    I need 5 words and I just want to unlock review


  3. Helpful (3)

    "Great company ruined by lousy management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WSFS Financial full-time for more than 5 years

    Pros

    Good customer service, great associates, hard working staff, convenient branches.

    Cons

    Old school HR executive leader has ruined morale, new CEO has a long way to go before being able to properly manage the bank, finance and HR systems suitable for the 70's, IT executive has no clue of technical issues when customers demand fresh technology solutions.

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  4. Helpful (5)

    "Mixed Feelings"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Analyst in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WSFS Financial full-time for more than a year

    Pros

    I met great people working at WSFS. I got great exposure to commercial banking, asked to do many different things right out the gate, that I will carry forth to my next job.

    Cons

    I am expected to do a job of many with current responsibilities, yet I am underpaid. The company has significant trouble being able to keep and retain young people, especially young women. The technology is so far behind and upper management refuses to budget for it, so the back office suffers for the mountain of administrative work. There is no guidance on processes as each individual creates their own process. I have been stressed and depressed working in my position. Their solution for being severely under-staffed is to hire 10 more corporate banking trainees at $35k, rather than increasing the pay of their own hard-working people. They also have brought in newer associates at significantly higher salaries than associates hired before the merger. Beneficial Bank associates are being paid more than WSFS associates, yet WSFS associates are bringing in twice the business. They refuse to pay the people that work the hardest. Bonus of 3%, and raise annually of 2% that barely covers inflation. There is also no diversity, and no women senior vice presidents in the commercial division. There is older men in senior positions who continually put down women, and management is aware of the situation yet has done nothing about it. Only opportunities to move up is if someone leaves. Wilmington office is dated.

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  5. Helpful (6)

    "A disconnect between culture and reality"

    2.0
    Former Employee - Vice President in Wilmington, DE

    I worked at WSFS Financial full-time for more than 3 years

    Pros

    As a community bank, employees get the opportunity to work for a bank that is focused on serving our local communities. And, because WSFS is a community bank with a very lean workforce, many employees can get the chance to wear several hats and learn new skills. Because the bank has a lean workforce, this is both an opportunity and a great detriment to its employees and morale. It’s good because employees can expand their skills and it helps the bank produce consistent good profits (for its shareholders). See the Cons section for why this is terrible for employees. Departments I recommend due to quality leadership and/or career growth opportunities: Wealth (lots of hiring with career potential given the bank’s investments to build this business unit), Technology (significant investments with smart, effective and empathetic leadership), Small Business (lots of growth and opportunities to advance), and Commercial Banking (revenue generator at WSFS), and Cash Connect (far enough from the bank to have its own culture). Also, out of all their benefits, their 401(k) is pretty good.

    Cons

    This company will work and has worked its employees into the ground. They are incredibly understaffed. As the bank grows, they’ll likely continue to make acquisitions of other companies and WSFS relies on its employees to do two full-time jobs: day-to-day responsibilities and the full-time requirements that come up from mergers and acquisitions. Employees are stressed. Employees are anxious. Employees don’t benefit monetarily from the double work they do while management and the board get fat paychecks (see the 2018 proxy). Employees are discouraged to even take time off, not overtly, but through comments made by managers and leaders in group discussions or one-on-one. During my time there, I was also forced to work on laying off hundreds of employees from an acquired bank while management were paid $500,000+ in annual salary plus millions more in shares. The bank talks a lot about “serving” all its constituents, yet management primarily consists of white people, the bank chooses not to bank majority-minority communities, it underpays its employees (especially in Retail, the division that has the most employees of color), does not give enough to nonprofit community organizations, charges high fees on its products for little advancements in its technology, and much more. Just look at the executive management team: all white people while the CEO is primarily advised by SVPs and above who are also majority white. For people that want the opportunity to build their skills and don’t yet have family responsibilities, this is a good place for you. For people who truly want to be treated well in a culture that values you through fair pay of your double jobs and flexibility to do your job and dedicate time to family, I strongly recommend you look elsewhere. Other families are growing in the Delaware Valley, too. The departments I recommend avoiding most are Retail (underpaid significantly), Marketing (understaffed, lack of communication that impact the team’s morale and lives outside of work - lacks effective, empathetic leadership hence recent high turnover), Call Center (an afterthought group that needs significant more resources dedicated to it), Finance (leadership requires its employees to live to work with insufficient work-life balance), and HR (Glassdoor does not allow to reference specific individuals, so I can’t specifically add why I don’t recommend HR).

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  6. Helpful (1)

    "Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Analyst in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WSFS Financial full-time for more than 3 years

    Pros

    Everyone is very friendly and welcoming. Reasonable pay and great benefits. The work is not difficult to understand or too complex.

    Cons

    As with any corporate job, some of the work can be menial or dull, and there is not much room for growth within the company unless someone leaves.

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  7. "Great Place to Work"

    4.0
    Former Employee - Seasonal Teller in Wilmington, DE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WSFS Financial full-time for more than a year

    Pros

    Laid back at most branches.

    Cons

    Have daily tasks sheets that are a little childish.

  8. Helpful (3)

    "Just do not waste your energy, effort and precious time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Wilmington, DE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at WSFS Financial full-time for more than 3 years

    Pros

    I am getting hard time to think any pros.

    Cons

    1. Highly negative work environment created by leaders or managers, no professionalism at all. 2. Specifically in development team work from home is not allowed even if a person has flu that usually makes everybody sick. 3. There is no dedicated development, technology only just false promises that something is going to happen. 4. Nothing to learn and nobody is going allowed to mentor the juniors. 5. Even after many years of employment, employee position remains same no progress path at all. 6. This place can make a person sick very quickly and drain all the energy in just few weeks.

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  9. "Great place to start out"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker II 

    I worked at WSFS Financial full-time for more than a year

    Pros

    Great place to work and become part of a team!

    Cons

    None Specifically! The pay could of been better

  10. Helpful (2)

    "Terrible experience."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Wilmington, DE
    Negative Outlook
    Disapproves of CEO

    I have been working at WSFS Financial full-time for more than 3 years

    Pros

    Good 401k match with immediate vest.

    Cons

    Management in finance is incompetent and under-qualified . Large projects are not planned for and executed properly leading to last-minute fire drills. Management seeks convenient accounting treatments and practices rather than correct and accurate ones. HR is tone deaf to problems in this organization.

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Found 72 reviews