Westmont Living Reviews | Glassdoor

Westmont Living Reviews

Updated May 18, 2017
26 reviews

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2.2
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Andrew Plant
15 Ratings

26 Employee Reviews

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  1. Helpful (1)

    "Med Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Discovery Bay, CA
    Current Employee - Anonymous Employee in Discovery Bay, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Westmont Living (More than a year)

    Pros

    Helping others with keeping dignity and preserving quality of life

    Cons

    Scattered schedule, shifts that are not workable at times, short staffed

    Advice to Management

    Hire quality not quantity....and hold staff accountable for poor work ethic


  2. Helpful (2)

    "Department Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morgan Hill, CA
    Former Employee - Anonymous Employee in Morgan Hill, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westmont Living full-time

    Pros

    Was very hopeful that new manager could be providing some help to Department Leaders that is badly needed for us to provide the services that are promised. Initially this was hopeful nd then the same old same old. We had a great ED a few ago but she was ushurred out without just cause.The Pro here is that she was the most respectful one of us and this produced the best service that was possible.

    Cons

    It is really a shame when the best employees are not valued for their true service which is their heart leading a full set of skills. This all went away when she left. Company needs to take a new direction to be able to really provided the services that they profess.

    Advice to Management

    Time to take a step back and value what is really important if you are in the service industry. Too late to get the good ones back but you could make changes going forward.A 2.0 rating here. Can you see?

  3. Helpful (3)

    "DO NOT unless you can make a drastic change to the Co"

    StarStarStarStarStar
    Former Employee - Accountant in Roseville, CA
    Former Employee - Accountant in Roseville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None none none none none

    Cons

    DO NOT work for them

    Advice to Management

    There is NO connection clearly the higher ups are just making big bucks off of the elderly.


  4. Helpful (3)

    "Company needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chula Vista, CA
    Current Employee - Anonymous Employee in Chula Vista, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Westmont Living (Less than a year)

    Pros

    working with the residents and making their living needs a positive experience

    Cons

    Company does not care to retain staff at all! A lot of turn around. No mentoring at all!

    Advice to Management

    Lack of experience from upper management


  5. Helpful (2)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Escondido, CA
    Former Employee - Anonymous in Escondido, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westmont Living full-time (More than a year)

    Pros

    The residents for the most part are very good people. To go home and feel you have made a difference in their lives is a very rewarding feeling

    Cons

    Low pay, company that does not communicate very well. Says one thing and does another. Employees are very dispensable; they give lay off notices the day before a major holiday.

    Advice to Management

    Stop being so cut throat. HR is so concerned about the letter of the law that human goodness and love for residents isn't first on their priorities .If you are in mgmt. and they turn on you, they will chew you up and spit you out like that.

    Westmont Living Response

    Dec 8, 2015 – HR Director

    Westmont Living hires full-time, part-time and temporary positions as business needs allow. When positions are eliminated or staffing reduced based on business need due to changes in census at a... More


  6. Helpful (3)

    "Executive Director"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Executive Director in Los Angeles, CA
    Current Employee - Executive Director in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Westmont Living full-time (Less than a year)

    Pros

    None after many years in business. Owners report to city and give less then complete over site details. Management company not supportive.

    Cons

    No orientation, no policy procedures review. Care staff very short not meeting compliance. Salaries 11 years old! Not enough management staff. Licensing in building constantly. Residents promised needed building upgrades. As director told to promise upgrades. Not delivered. Worst company I have seen or heard staff so unhappy in 10 years! Poor director salary.

    Advice to Management

    Find regional support staff that would train managers and support them.

    Westmont Living Response

    Oct 7, 2015 – HR Director

    Westmont Living began onboarding programs for Executive Directors and Business Office Directors in early 2015. In addition, Westmont Living is providing Director level training in person at the... More


  7. Helpful (3)

    "More work that a human can produce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Community Relations in Morgan Hill, CA
    Former Employee - Director, Community Relations in Morgan Hill, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westmont Living full-time (Less than a year)

    Pros

    Beautiful property to work in. Lovely seniors to work among. Great staff members for the most part. Great mission.

    Cons

    Actual living experience does not meet mission/advertising. The company wants an image of an exemplary, higher-end living experience, but has a shoe-string-budget. Asks way too much of staff. Budgets too low and not enough support staff for managers. Not enough support staff for residents, especially over night and weekends! Especially understaffed in Memory Care section of community.

    Advice to Management

    Spend money to deliver on your promises. Either deliver enough staff and maintenance to a community to provide the lifestyle you sell, or stop calling yourself "inspired living with style". Also, don't call people "directors' who set their own schedules and then make them clock in-out and be subject to overtime (which is not allowed).

  8. Helpful (1)

    "Worst Company Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Westmont Living (More than 3 years)

    Pros

    Handful of good employee's, they just do not get paid enough for what they put up with or are asked to do.

    Cons

    Everything!
    Not enough pay for the work.
    No raises.
    No support.


  9. Helpful (2)

    "Unorganized promises derails any path to success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morgan Hill, CA
    Current Employee - Anonymous Employee in Morgan Hill, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great promises and people at the community level, from the ED all the way through the care and line staff.
    Everyone tries really hard to make the residents happy. Exceptional coworkers. Fun environment, one free awesome meal a day and great managers who actually really care. Rare!

    Cons

    All connection to the property up is stressed out and trying to figure their way through the changes. Alot of issues at the corporate offices? Something not right at the Corporate level to have multiple staff and system changes that do not seem to have thought through.
    Recent firings seem questionable and make me sad as my experience was soooo good until recently. Good management now gone and alot of changes make me think of running away from a job I have loved.

    Advice to Management

    Upper management needs to really connect to lower management. About to lose some really good and loyal employees since recent changes. Some bad mouthing from those that should not be saying anything - they are doing this because they are scared?


  10. "Chaotic systems, overworked staff, underpaid staff, under funded budgets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Morgan Hill, CA
    Former Employee - Management in Morgan Hill, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Westmont Living full-time (Less than a year)

    Pros

    Beautiful place to work, one meal a day included, great colleagues, great residents, fulfilling industry.

    Cons

    Every department's budget is under funded. Every manager is overworked and underpaid. Most departments are understaffed. Leadership does not know what they are doing, poor decision making, poor HR department, poor training, terrible computer systems, most managers do not know how to use computers fully, lots of turn over. Too many promises made to prospective residents that cannot be delivered.

    Advice to Management

    Pay higher salaries. Fund budgets with more staff and more money. Create a talent development department. Train and mentor new hire staff. Write procedure manuals for each department. Select a computer system that is integrated and creates all the reports you need so managers do not spend valuable time manually entering data into FIVE DIFFERENT PLACES! Hire clerical staff to support managers. Treat front desk team as the valued, skilled people they are by including them in routine staff meetings.


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