Wiley Reviews

Updated Jan 26, 2021

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3.8
72%
Recommend to a Friend
85%
Approve of CEO
Wiley President and Chief Executive Officer 	Brian Napack (no image)
Brian Napack
179 Ratings
Pros
Cons
  • "Constant restructure with no benefit, feels just like it's upper management trying to make a mark and then move on(in 40 reviews)

  • "Senior management very poor unfortunately(in 26 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place, low stress, great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enrollment Counselor 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wiley full-time for more than a year

    Pros

    It’s a desk job. 9-5pm Great benefits which includes 21PTO days Adoption reimbursement Healthcare by Blue cross blue shield Scholarships and tuition reimbursement Culture is great, everyone is helpful and friendly Starting salary 42k Bonuses and salary revision every year

    Cons

    It gets mundane like any other job

  2. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time

    Pros

    Great management, attainable bonus structure, great team

    Cons

    Sometimes there’s a lot of hoops to jump through to get things approved. Slow to promote


  3. "Great Company - Poor Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Media Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for less than a year

    Pros

    The company itself is great, but certain segments are a mess. Good benefits.

    Cons

    Management likes to point fingers but doesn't actually do anything themselves, but still take credit for things as if they did it themselves.

  4. COVID-19

    "Wiley company culture"

    5.0
    Current Employee - Society Services 

    I have been working at Wiley full-time

    Pros

    Amazing company culture and very communicative through the pandemic

    Cons

    Multi faceted company- takes a while to learn everything

  5. "Great People/Hard work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Managing Editor 

    I have been working at Wiley full-time

    Pros

    Great people, a lot of support with co-workers, feeling heard in meetings.

    Cons

    Overworked, no signs of slowing down,

    Continue reading
  6. "Happy to be here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for less than a year

    Pros

    Work life balance, Leadership, Socially conscience, Compensation, Benefits

    Cons

    I don't have any at this time.

  7. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Marketing Director in Hoboken, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wiley full-time

    Pros

    Great work/life balance and people

    Cons

    Big company, changes are slow to implement

  8. "Amazing workplace!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 

    I have been working at Wiley full-time

    Pros

    Collaborative team work Room for growth

    Cons

    Pay is higher for equal position at other companies

  9. "Nice company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Orlando, FL

    I have been working at Wiley full-time for more than a year

    Pros

    Good work environment, life balance

    Cons

    Opportunity to expand, pay and workload

  10. "Account Manager"

    5.0
    Former Employee - Account Manager in Salt Lake City, UT

    I worked at Wiley full-time for more than a year

    Pros

    There are many great benefits and co-workers

    Cons

    Lots of conflicting expectations coming from multiple parties.

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