Wiley Reviews | Glassdoor

Wiley Reviews

Updated September 21, 2017
628 reviews

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2.9
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Wiley President & CEO Mark Allin
Mark Allin
133 Ratings

628 Employee Reviews

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Pros
  • Work Life balance of a 35 hour full time work week is great (in 145 reviews)

  • Good benefits and smart employees (in 41 reviews)

Cons
  • Especially credibility of upper management (in 35 reviews)

  • No room for advancement and a sense that there is no support from senior management (in 16 reviews)

More Pros and Cons

  1. Helpful (2)

    "Keep searching"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wiley full-time (More than 3 years)

    Pros

    Great friends, great benefits, great PTO policy

    Cons

    Very hard to get promoted (VERY political), lots of lay offs recently, two faced management


  2. "A historic powerhouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wiley full-time

    Pros

    Huge repository of quality content with improved technology

    Cons

    Needed: great leaders who connect deeply with colleagues

    Advice to Management

    You are pushing hard in the right direction

  3. Helpful (3)

    "Dated and cannot catch up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editorial Program Assistant in Hoboken, NJ
    Former Employee - Editorial Program Assistant in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wiley full-time (More than 3 years)

    Pros

    Amazing people to work with and great life-work balance. Some of the best managers I have ever had

    Cons

    -The company isn't sure where it's going
    -They cannot keep up with the digital market (as many publishers)
    -If you are younger, you can be at the bottom of the totem poll for a LOOOOONG time, they really love their assistants, so it takes forever to get promoted. And most younger people leave to find better opportunities elsewhere instead of waiting.

    Advice to Management

    Invest in employee retention, work to create more steps and hire actual office managers instead of making assistants do OM work. That is not productive and provides no real value to those employees. Invest in the talent you have instead of constantly hiring from the outside!


  4. "Wiley used to be a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoboken, NJ
    Former Employee - Anonymous Employee in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at Wiley full-time (More than 10 years)

    Pros

    Most colleagues are great to work with.
    Office environment is ok.
    Reasonably good staff benefits.

    Cons

    Constant restructures and retrenchments
    Current management places profitability above staff needs
    Lots of good people have left (either voluntarily or retrenched)

    Advice to Management

    Value the people who work for the company and put into practice the values that you advocate. Don't just pay lip service!


  5. "A culture of accountability with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Wiley full-time

    Pros

    Wiley offers an outstanding benefits including a generous PTO package, 401 match, health, life and disability insurance. It is a family friendly organization that is known to be flexible with scheduling based on the needs of individuals. It is a work hard play hard environment where employees give back to the community and have the opportunity to participate in extracurricular activities such as basketball and volleyball tournaments.

    Cons

    Efforts to grow the business while reducing overhead are putting strain on resources. Opportunities for advancement in upper management are limited at the moment.

    Advice to Management

    Investing in human capital has been the backbone of success. Technology is enabling the organization to scale at the needed pace but the people need to be there too.


  6. Helpful (1)

    "Not the place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wiley full-time

    Pros

    Strategic plan for change

    Cons

    Every few years this company changes tacks.

    Advice to Management

    Invest in techology


  7. Helpful (1)

    "Marketing review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Wiley full-time

    Pros

    Great culture. The people are all really passionate about what they do and everyone is very collaborative. They have a Social Boston Sports team, a book club, and do mixed lunches.

    Cons

    There is a huge amount of turnover and restructuring so it feels like as soon as you get settled in a new role it's changing again. The management is hit or miss, there are some really knowledgeable members while others have very little management experience and there definitely needs to be better internal training for managers.

    Advice to Management

    Show that your workers are valuable! Everyone knows publishing is a low paying industry but when internal growth is not valued it makes experienced employees less motivated to stay and contribute to the company's future.

  8. Helpful (1)

    "Has been a great place to work, having issues now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President and Director in Hoboken, NJ
    Current Employee - Vice President and Director in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wiley full-time (More than 3 years)

    Pros

    The people! Good colleagues.

    Cons

    Lots of turnover, difficulty navigating change management in the face of industry disruption.


  9. Helpful (1)

    "Most management will backstab you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wiley full-time (More than 5 years)

    Pros

    The people in middle management and those who do the day-to-day work are very good and I learned a lot from them.

    You get a lot of vacation time.

    The people I worked at my level with were nice and we all care about each other, like we're in the trenches together.

    Cons

    The majority of partnership directors and VPs will not support you when you need help. People who continue to ask for help instead of just dealing with it are viewed unfavorably. Some of the people in charge of departments have no idea how to manage except through fear.

    Partnership Directors will go above you without first discussing an issue with you. They will make promises to the client without consulting you to see if you can accomplish it. People are more focused on approving travel than supporting their people. Many people in the Chicago office have left because of the lack of support. The VPs are competent at certain areas but not management and they lack ethics. Since the acquisition by Wiley the company has gone downhill.

    There is not much opportunity for promotions. Salary increases don't happen much anymore.

    Advice to Management

    The departments are all disconnected. The way people are treated is unethical. Many of the best people have left or are leaving. Gossip is rampant and encouraged by VPs without checking to see if the gossip is true. People have been forced out because they wanted to hire cheaper people. The partnership directors need education in management and communication. The constant emails from Wiley corporate are fun because we never know who the next CEO is going to be, and we're not even connected to Wiley in any meaningful business way.


  10. "constant lay-offs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wiley full-time (More than 5 years)

    Pros

    great work life balance and benefits

    Cons

    every year major changes and direction are happening along with many layoffs. Great people have been impacted. Current employees are in constant fear of being laid off next.


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