Wiley Reviews | Glassdoor

Wiley Reviews

Updated December 13, 2017
654 reviews

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2.8
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Wiley President & CEO Mark Allin
Mark Allin
139 Ratings

654 Employee Reviews

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Pros
  • Work Life balance of a 35 hour full time work week is great (in 149 reviews)

  • Good benefits and smart employees (in 42 reviews)

Cons
  • Especially credibility of upper management (in 35 reviews)

  • No room for advancement and a sense that there is no support from senior management (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Paralegal"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Phenomenal work life balance

    Cons

    the overall pay is too low


  2. "wiley"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiley full-time

    Pros

    Great people; flexible work and life balance; interesting projects and chances to work on new things

    Cons

    poor pay; incentive low for high performers

  3. Helpful (1)

    "Not a great place if you're looking to grow within the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Web Producer in Hoboken, NJ
    Current Employee - Associate Web Producer in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wiley full-time (Less than a year)

    Pros

    - A lot of PTO even if you are just starting
    - The office is conveniently located in Hoboken
    - Competitive pay

    Cons

    - The company has no direction. When I asked my managers what will my role look like next year, no one had an answer.

    - The company is having a hard time transitioning to the digital age and no concrete plan for how they want to accomplish this.

    - It's hard to do your job when you are being suffocated by many levels of management

    - This place has a culture that is hostile to young people. If you are young, there is no way to be promoted or even have autonomy over what you work on. Your managers will treat you like children who need to be told what to do every step of the way

    Advice to Management

    If this company wants to have a future, you need to hire younger employees so something needs to be done about the hostility to young people. Also, no one cares about org charts and titles, people care about doing meaningful work.


  4. Helpful (2)

    "Low morale and slow progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wiley full-time

    Pros

    The people with whom I worked were excellent colleagues - supportive and friendly. Pretty nice benefits with generous PTO.

    Cons

    Record keeping was extremely disorganized. Salary was not competitive and often led to tension between departments. Management made a lot of promises on which they never followed through. The staff were often frustrated in company meetings, and representatives were not prepared to deal with staff concerns that arose. There was a real problem with a lack of women/diversity in management roles. High turnover.

    Advice to Management

    Make more efforts to listen to staff concerns and follow through.


  5. Helpful (2)

    "You can do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoboken, NJ
    Current Employee - Anonymous Employee in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wiley full-time (More than 3 years)

    Pros

    Supportive coworkers that make work bearable.

    Cons

    Management has great concepts, but they don't allow for proper implementation and support. Workload is unmanageable and people are stressed out. It feels like organized chaos. Looking for another job.

    Advice to Management

    Staff up your operations team to allow for proper implementation and support.


  6. Helpful (1)

    "Gone down hill since the Wiley takeover of Deltak"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Oak Brook, IL
    Current Employee - Program Manager in Oak Brook, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wiley full-time (Less than a year)

    Pros

    Supportive coworkers that make it less miserable.

    Cons

    Overworked and micromanaged. This is a dramatic shift from about a year ago. The new direction is more with less and they don’t seem to care about quality or supporting their customers.

    Advice to Management

    You may want to revisit your core values, as you have strayed too far from them.


  7. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Maitland, FL
    Current Employee - Anonymous Employee in Maitland, FL
    Recommends

    I have been working at Wiley full-time (Less than a year)

    Pros

    -The culture that they have cultivated in the work place is great, I like everyone I work with
    -The amount of paid holidays are great, and I like that there are a few opportunities for overtime
    -I feel the company is caring with employees, during and after the hurricane there were several accommodations made

    Cons

    -The department that I work in is still relatively new and there is room for improvement, the position can be boring and I feel that there is a decent level of micromanagement. I think in time, this position may develop, but as for now, these are my main concerns.

    Advice to Management

    Take advice from the team. I feel like many of us have ideas to improve the position, but we have not been given an outlet.

  8. Helpful (1)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Wiley full-time

    Pros

    Nice new building, nice people

    Cons

    low salaries, lots of turnover


  9. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wiley full-time

    Pros

    great flexibility and people friendly environment

    Cons

    Low Pay, lack of direction

    Advice to Management

    Lack of direction


  10. "Great work-life balance"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work-life balance is great at the Indianapolis office.

    Cons

    Concern for staying ahead of the trends in the industry. Seem to be letting people go at an alarming rate.


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