Does Yell pay their employees well?

According to anonymously submitted Glassdoor reviews, Yell employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Yell. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Yell?

60% of Yell employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Yell 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Yell?

Business Development Manager (81) , Account Manager (43) , Digital Account Manager (42) , Sales (37) , Sales Manager (31) , Digital Specialist (28) , Telesales Consultant (24) , Digital Marketing Consultant (18) , Sales BDM (17) , Sales Consultant (17) , Customer Relationship Manager (14) , Digital Customer Services Executive (13) , Digital Marketing Specialist (13) , Sales Executive (12) , Senior Account Manager (12)

What are the pros of working at Yell according to real employee reviews?

"They were always trying to improve their Customer Service and the training was excellent." ((in 72 reviews)); "Salary is good for 9" ((in 47 reviews)); "Good salary and bonus." ((in 36 reviews)); "Option for a 4 day working week (make Fridays hours up during the week) so good work life balance." ((in 36 reviews)); "Regular salaried pay was good for budgeting" ((in 27 reviews))

What are the cons of working at Yell according to real employee reviews?

"not feeling supported at times with a previous manager" ((in 25 reviews)); "You may have to work long hours and flexi as some customers can only see you evenings" ((in 19 reviews)); "High pressure to keep job" ((in 11 reviews)); "definitely elements of bullying and belittling in my team, manager was sexist." ((in 9 reviews)); "Limited career progression." ((in 8 reviews))

What are employees saying about Yell layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Yell layoffs and their outlook for job security at Yell in 2026.

Yell reviews

3.5

60% would recommend to a friend

(1,002 total reviews)

Mark Clisby and Luke Taylor

64% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.6

Compensation and benefits

3.5

Culture & values

3.5

Senior management

3.4

Career opportunities

Yell has an employee rating of 3.5 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yell employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 3, 2026

Good training but expectations may be unrealistic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good time and good training

Cons

Expectations can exceed what's possible

3.0

Apr 25, 2026

Changed culture

Marketing consultant

Recommend

CEO approval

Business Outlook

Pros

Great at adapting to change

Cons

Can be hectic at times

1.0

Apr 1, 2026

A sinking ship

Website builder

Recommend

CEO approval

Business Outlook

Pros

Work from home. Bonus (although much less than sales got)

Cons

Too many to list. An outdated company run only for the benfit of the shareholders and gives no thought to customers or staff. Poor quality products that dont perform. Quality checks for websites that dont actually check the things that matter, just punsh the website builders if they dared to make a spelling error or wix caused a link to break. A chief of staff that huffed and rolled her eyes on company teams updates when questions were asked about pay keeping up with the living wage. Terrible outdated equipment provided to work from home with. Don't expect an promotion unless youre a managers favourite. If you're neurodiverse, stay well away

Viewing 1 - 3 of 1,002 Reviews

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Jobs at Yell

Telesales Account Manager - Belfast / Remote

Telesales Account Manager - Belfast / Remote

Senior Account Manager - South East

Senior Account Manager - South East

Business Development Manager (BDM) - Birmingham - Circa 41k Package- 53k OTE Uncapped

Yell

Yell reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good training but expectations may be unrealistic

Changed culture

A sinking ship

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