cyberThink Reviews | Glassdoor

cyberThink Reviews

Updated June 20, 2017
28 reviews

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2.9
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cyberThink President and CEO Ravinder S. Thind
Ravinder S. Thind
11 Ratings

28 Employee Reviews

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  1. Helpful (1)

    "Decent company needing huge management changes to be employee friendly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    I have been working at cyberThink full-time (More than 8 years)

    Pros

    Good marketing, legal, immigration, and accounting team.
    Performs on promises for GC, project lookup, and timely salaries.

    Cons

    The marketing team has to be pushed up to keep scouting for new opportunities with good billing rates in assigned territories. The team needs to embrace new mktg tactics.
    Management needs to be unified under one roof ignoring their personal gains and incentives when confronted with bench candidates vs. direct clients. Employees often lose out due to internal management politics.
    Lack of training and strategic guidances on skill and knowledge upgrades. Advise: Management can consider tie-ups with online universities and academies to raise knowledge and skills of consultants resulting better billing rates in changing technology arena. Investments in consultants should be a priority rather than building offshore team and assets.
    Lack of 401K match discourages almost 80% of employees to park their retirement corpus. Also, the investing options must be frequently revised to the changing environment and must shift focus from higher to lower fees and diversified portfolios. Advice - better retain or tie-up with a professional consultancy who can invest on employee behalf.
    Healthcare insurance rates are soaring, and there is little from management in these regards.
    Direct clients are negligible, and management lacks the focus to increase them. Also, contracts with tier-one and VMS are pretty insignificant. Most times, they prefer to deal via small boutiques rather than building long term relationships. Advice: Create a team whose focus must be to build and nurture associations with corporate and other major significant VMS/Tier One partners.
    Lack of paid holidays for consultants and improvising percentage rate since the perception is most consultants make decent returns on their bill rates which are not true.
    Immigration/legal team needs to be proactive in responses and should reconsider/revise cases of EB3 candidates to EB2 based on work experiences or by suggesting better universities for advanced programs. They must recommend on the quicker path to citizenship and not on the road to slavery (EB3).
    Most consultants lack knowledge about the company, its employees, its revenues, direct clients, etc. This issue can easily be surpassed if the management decides to publish quarterly updates on issues like key associations, recognitions, the number of employees, visas, hirings and other matrices that builds awareness and loyalty.

    Advice to Management

    Be little proactive and come out of the 'king of little's world' mentality by adapting to changing immigration and political scenarios. Build loyalty and branding by putting employees first. Similar startups (e.g. Collabera aka GCI) with same incorporation year, partnership structure model, with a vision has gone ahead building a global brand and 8x plus the revenues and 10x times the employees.


  2. "Not a good place if you want to find a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at cyberThink full-time

    Pros

    Good legal team - immigration

    Cons

    Lack of expertise to search a job/no direct vendors/not a good heath insurance/hard to get hold of a person

    Advice to Management

    Please be more friendly

  3. Helpful (2)

    "Good consulting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Bridgewater, NJ
    Current Employee - Software Developer in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at cyberThink full-time (More than 3 years)

    Pros

    Honest marketing. Transparent with rates - you know how much client and vendor is billed vs how much you're getting. Yearly raise if you do well. Transparent with visa and GC processing. Competent immigration team with in-house lawyer. Good pay with good benefits. Always pay on time. Friendly recruiters and managers.

    Cons

    Immigration department needs a lot of pushing when it's time to file for GC. They promised to start GC on first day but it ended up starting a year later.

    Once you are on project, they couldn't care less about finding you another one if you are unhappy in current role.

    No 401k matching.

    Advice to Management

    Good consulting company, better than most, but there's room for improvement. If you want to keep your consultants, provide some professional development training and place them in projects that align with their career goals.


  4. "Unfair Treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at cyberThink full-time

    Pros

    On Time Pay. Marketing is good.

    Cons

    They will treat you like cash cows. They milk out the money in the form of commision. and Leave you like a fool.


  5. Helpful (2)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Somerville, NJ
    Former Employee - Software Developer in Somerville, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very helpful and systematic approach towards employees. Pays stipend while training.

    Cons

    Slow Marketing
    Few technologies for Training


  6. "Project Administrative and Meeting Facilitator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Professional colleagues and great experience working with the State of Delaware to better serve the citizens

    Cons

    The commute was challenging sometimes on 95 corridor due to inclement weather conditions.


  7. Helpful (3)

    "Decent stable company to work for with scopes of improvement in different areas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at cyberThink full-time (More than a year)

    Pros

    Let me start with a statement - "All what I mentioned below as Pros and Cons are truly based on my experience of being associated with this company for the past one year and might differ from other reviewers view. These are my honest findings and I'm writing these just to help future consultants like me who are looking for an opportunity to work as consultant in US. All what I've mentioned below are true and honest as per my personal judgement and I've not been paid or requested to write anything good or bad from anyone or the company."

    1. Everything is very transparent and they let the senior consultants decide on their own rate. Do not force on any number on the consultant and based on your expectation, they market your profile.
    2. Management is easily approachable and they try to give personal attention to the consultants.
    3. They have Full-time fully benefited employment structure with full Bench pay (some consulting companies run 'dummy' payslip to keep you on status but CyberThink actually pays you the full salary what you were earning before coming out of the project).
    4. They also have a percentage only payment structure as well without benefits.
    5. Bunch of benefits including standard Medical, 401K, HSA, Paid vacation (Applicable only for benefited employee), assistance for certification and courses, relocation assistance and reimbursement etc.
    6. MOST IMPORTANT - Very timely payment structure.. Never missed the payment date, rather if the payment date falls on a weekend or holiday, they pay couple of days ahead. In the beginning of the year itself they publish the yearly payment calendar and strictly stick to it. As I said, one might get the payment a day or two ahead but not after.
    7. They have their own attorney (he is full time employee of cyberthink) and immigration law office. Hence VISA transfer or GC processing things are much faster, and transparent)

    Cons

    1. Marketing team needs to be more proactive and competitive. They need constant follow up and pushing from the consultant to market the profile effectively.
    2. Lack of direct client (They have a few but would require more)
    3. Like most other consulting companies, the insurance premium is soaring high (Employee with dependent wife would cost minimum $750-$800 per month)
    4. Percentage and Payment structures could have been better. At least most of the other consulting out there in market have better percentage structure. Both benefited and non-benefited employee percentage structure should be revised to make them more employee friendly.
    5. At times some of the things require quite a bit of follow up but not always. Generally management is responsive.

    Advice to Management

    1. Please try to review the percentage structure and try to make it more competitive and as par the other consulting companies in market. I feel the current structure needs improvement to some extent to retain long term relationship with consultants who are the assets of this company.
    2. Please try to revisit the 401K structure and company contribution to benefits and 401k. Currently both of them are quite low.
    3. Insurance premium is a BIG concern for most of the consultants. As cyberThink has more than 500 consultants already please try to work with a better insurance proving company to provide better coverage to employees at a lesser premium. The current structure is definitely taking a big chunk out of the payslip every time.
    4. Please try to give more importance and add more proactive resources to the marketing team. I honestly believe they need dedicated manager and more training and grooming to live up to the expectation of the consultants.
    5. Keep up the good work. You guys are doing well, however there're quite a lot of areas for improvement.
    6. If possible please arrange for a yearly/bi-yearly feedback system from every consultant so that consultants get an opportunity to provide their views and expectations to the management.

  8. "Worst Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at cyberThink full-time

    Pros

    Will get paid as they wish

    Cons

    Worst consulting company to work with
    Marketing people don't return calls
    Worst pay rate

    Advice to Management

    Please consider the resources as your clients as all income comes from consultants.


  9. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bridgewater, NJ
    Current Employee - Software Engineer in Bridgewater, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Starting my career with CT. As of now everything is looking fine. Let see

    Cons

    Will write in future. As of now everything is gud


  10. Helpful (4)

    "Recruiters not at all helpful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Senior management seems to be helpful unlike those who are in directly in contact with candidates.

    Cons

    Don't follow company rules. Industry asks for drug screen but they don't do it. Secondly, recruiters don't answer your questions in a decent language.
    Contractors are supposed to have paid sick time (Federal Rule) but cyberThink denies of it.

    Not recommendable.

    Advice to Management

    Please have the recruiters well trained on basic questions as they get irritated on inquiries. Secondly, contractors/temporary employees are entitled to have a paid time off, this has been published by the Federal law recently, so please try and update your policies accordingly.


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