hmv Reviews | Glassdoor

hmv Reviews

Updated June 12, 2017
126 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Ian Topping
25 Ratings

126 Employee Reviews

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Pros
  • Multicultural and diverse environment to work in (in 10 reviews)

  • Great people, very passionate and like minded, get great staff discount (in 15 reviews)

Cons
  • Pay minimum wage for your age group (in 10 reviews)

  • DMs and head office care only about the numbers, not the customers' wants/needs (in 9 reviews)

More Pros and Cons

  1. "Part-Time Sales Associate Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ontario, CA
    Former Employee - Sales Associate in Ontario, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv part-time (More than 5 years)

    Pros

    Friendly and fun staff, good product, flexible hours, seniority.

    Cons

    Minimum wage, no raises, no opportunity for moving up in the company.

    Advice to Management

    Store management is great, but the district manager is rude to employees and should appreciate them more.


  2. "Verizon is a dynamic company with a vision of the future. Technology is always chaging, providing opportunities for lear"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Backup Administrator in Temple Terrace, FL
    Former Employee - Backup Administrator in Temple Terrace, FL
    Recommends
    Positive Outlook

    I worked at hmv full-time (More than 3 years)

    Pros

    Verizon excels at providing opportunities to learn and grow. They provide an excellent compensation program with great benefits.

    Cons

    At the time of my RIF (Reduction in Force), there were no positions available here in Tampa. As I had no desire to relocate, I had to accept the layoff.

    Advice to Management

    I desire a position that test my skills, makes my think outside the box and provides a path for promotion. I desire that the company that employs me is as flexible to my needs as they expect me to be to their needs. I want to be part of a team that want to do more than what is required.

  3. "Flexible hours, treated staff poorly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv part-time

    Pros

    Typical minimum wage job that supported me during studies. Hours were flexible, over all work environment with my colleagues and junior managers was positive. Got the occasional freebies when we were promoting a move/band/etc.

    Cons

    Senior management too focused on KPIs, and targets overall. Did not care enough for the staff, and this could make the work environment particularly negative at times. At Christmas staff were often over worked even with the temps we had hired to cope with the extra workload.

    Advice to Management

    Look after your staff at bit more and the KPIs would improve as an off set effect.


  4. "Sales Assistant"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The shop floor workers are approachable and friendly to work with
    There is a decent discount on all products within the store

    Cons

    Poor management
    Lack of communication between management and staff
    Favouritism with certain staff members for having a higher KPI than others
    Holidays are allocated without choice
    Zero bonuses or any rewards
    Zero chance for progression within the store.

    Advice to Management

    Focus on communication amongst management and staff
    Managers need to work together with supervisors instead of belittling them
    Quit treating your staff as if they're easily replaceable
    Favouritism with certain staff members isn't going to make you more likeable
    You're not entitled to allocate staffs holidays to make it easier on yourself
    Listen to what your staff are saying instead of attacking them for speaking out about any issues.


  5. "Not for adventure seekers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at hmv full-time (More than 8 years)

    Pros

    Staff discount
    Product knowledge
    Over-time opportunities
    Promising agency workers get kept and taken on as full time within a reasonably short period of time.
    Multicultural and diverse environment to work in.
    Fund raisers and staff nights out organised pretty regularly.

    Cons

    A day of routine with little to no differentiation if you're working in distribution.
    Not a vast number of opportunities to grow within the company.
    Holidays/time off during the Christmas period is strictly prohibited.

    Advice to Management

    Communicate with and respect your team better. Miscommunication leads to uncertainty and errors. Do not favouritise staff - this not only aggravates other colleagues but also demotivates them.


  6. "Fighting the fight!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toronto, ON (Canada)
    Current Employee - General Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at hmv full-time (More than 8 years)

    Pros

    -Canadian Flagship location, 3 floors of retail and a lower level that is a event space that has played host to the biggest music superstars.
    -Empowered to create unique offers and promotions for the Toronto Superstore customer differentiating ourselves from any other location in the country.
    -Constant focus on product mix evolvement, allowing a lot of creativity in merchandising and promotions to encourage the customers to branch out from just purchasing core product lines.
    -"First name' culture. It's about knowing who you work with and establishing relationships that can benefit the business and your own development.

    Cons

    -Limited career growth at my level. 5 years of downsizing has restricted the ability to go beyond what I am able to do.
    -The core product is in a constant battle with technology and how consumers are choosing to purchase home entertainment.


  7. "Sad to leave"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv part-time (More than 3 years)

    Pros

    Some of the best people you will ever meet; as they are passionate about music/film as well
    Learn a TON about new genres of music

    Cons

    DMs and head office care only about the numbers, not the customers' wants/needs
    Try and make you compete against your coworkers
    Went bankrupt in Canada.
    RIP

    Advice to Management

    Listen to what your staff in stores are saying, we warned for years about certain changes and they did nothing.

  8. "Amazing, will be missed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Edmonton, AB (Canada)
    Former Employee - Assistant Manager in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at hmv (More than a year)

    Pros

    Never have I loved a job more, management cared at every store, even head office was friendly and helpful

    Cons

    honestly customers were the only downside, I never had any issues otherwise

    Advice to Management

    Continue being amazing in your new jobs, we will miss you all and hmv!!


  9. "Working Conditions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at hmv (More than 3 years)

    Pros

    Fantastic staff and store management. Real sense of 'we can do this '.

    Cons

    Forever trying to implement change without looking at resources. Great ideas - poorly carried out.

    Advice to Management

    Look after your store teams - Be realistic with tasks


  10. "Big positives, big negatives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at hmv part-time (Less than a year)

    Pros

    Lovely environment with nice staff, good products being sold. easy enough job which pretty much involves locating something for a customer or tidying up, no proper uniform and flexible hours

    Cons

    Pay is horrendous, massive pressure to sell pure cards every shift, underlooked if you're not seen as the perfect seller, no break at all if you work under 6 hours, very monotonous after a while, ridiculous amount of 'performance' programmes online to complete

    Advice to Management

    The whole PureHMV scheme has to be changed or loosened with its rigidity, consider the pressures of having to sell and improve general attitude towards sales assistants


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