illumin reviews

2.2

21% would recommend to a friend

(209 total reviews)

Tal Hayek

Not enough data to show CEO approval

15% positive business outlook

illumin has an employee rating of 2.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The illumin employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209 reviews
1.0
Mar 12, 2025

Please Don't Waste Your Time!

Recommend
CEO approval
Business Outlook

Pros

You will have a job.

Cons

Poor Management - Lack of proper management skills and overall very unprofessional. You almost can't blame the managers for only looking out for themselves as execs create a toxic environment where yelling and threats are commonplace. Lack of teamwork - Lots of wasted time spent stroking exec/"leadership" egos and finger pointing. Lack Career Development - As others have mentioned, they will make countless false promises. No outline for career growth or potential opportunities. EXAMPLE: illumin promised their employees a significant bonus to be paid out at the end of the year only to lay off the team members that met their goals before the expected pay out. This occurred in Jan 2024 and again Jan 2025. Product Lacks Integrity- As others have confirmed, account executives lie to customers in order to get them to attend events and buy into the product. They list high profile companies as their customers, when it is a complete untruth. Weak sales strategy and market approach. They are struggling in the market because customers don't renew once they realize there is no benefit to using this platform. illumin has shown they don't have intention of learning and growing, they have a self interest to line their pockets and lay off their employees. If they say "we're working on it", don't believe it till you see it. Seriously, don't waste your time and overall well being. No one deserves to have to work here except the people that run the company.

avatar
illumin Response
1y
Thanks for sharing your experience, even though it's tough to read. We're really sorry to hear that your time at illumin left you feeling so let down. Some of the concerns you mentioned - about leadership, communication, and trust - are serious and we don't take them lightly. They go against the kind of culture we're trying to build. We know we still have work to do. Change takes time, and while we've made progress, we recognize it's not always felt equally across teams. Feedback like this helps keep us accountable. If you're open to talking more, we'd genuinely welcome the chance to learn from your perspective. Here's how you can reach us: hr@illumin.com
1.0
Dec 6, 2023

STAY FAR AWAY FROM ILLUMIN

Recommend
CEO approval
Business Outlook

Pros

Other employees are good people

Cons

Terrible management and sales approach. Management tells sales people to lie to customers in order to get them to attend events. They list high profile companies as their customers, when it is a complete untruth. This company is run like a telemarketing firm. Weak sales strategy and market approach. They will not pay you what is promised. Not even close. They are struggling in the market because customers don't renew once they realize there is no benefit to using this platform. The positive reviews on here are made up by illumin marketing mid-level managers are ill-equipped to run any sales team Do yourself a favor if you're considering illumin and DON'T!

1.0
Oct 2, 2024

Protect yourself and stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Started off somewhat encouraging with through leadership and compassion, however that quickly changed where there were no pros at all.

Cons

Management (self centered and focused only on the bottom line/revenue) Processes (established a myriad of processes for the sake of having process. This prevents quick decision making and causes friction between teams) Team Collaboration (stakeholders or leaders of departments are ONLY focused on their departments. There is no teamwork or collaboration, but rather finger pointing and blaming for issues. Furthermore, as leaders, these individuals are only focused on how their teams are perceived and lack empathy) Pay/Career Growth (terrible pay structure with false promises. No outline for career growth or potential opportunities. Additionally management often lies about “what is coming” with the intention of preventing an individual from leaving. Furthermore management lies about opportunities for individuals and when those do not happen, they pretend the conversations were never had)

Viewing 1 - 3 of 209 Reviews

Glassdoor has 221 illumin reviews submitted anonymously by illumin employees. Read employee reviews and ratings on Glassdoor to decide if illumin is right for you.