Does itsu pay their employees well?

According to anonymously submitted Glassdoor reviews, itsu employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at itsu. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at itsu?

85% of itsu employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated itsu 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at itsu?

Team Member (106) , Team Leader (70) , General Manager (41) , Team Leader Service (17) , Team Member Pro (17) , Kitchen Manager (16) , Manager (13) , Front of House (10) , Kitchen Staff (8) , Kitchen Team Member (8) , Assistant Manager (7) , Customer Assistant (7) , Front of House Team Member (6) , Cashier (5) , TLS (5)

What are the pros of working at itsu according to real employee reviews?

"Free food on every shift and 50% off in any store for you and your family / friends." ((in 74 reviews)); "As a Team Member your responsibilities are pretty basic and pay is good." ((in 36 reviews)); "good team and tips it south ken" ((in 33 reviews)); "People I worked with were nice" ((in 32 reviews)); "Good salary compare other similar companies." ((in 26 reviews))

What are the cons of working at itsu according to real employee reviews?

"long hours and too much cleaning" ((in 30 reviews)); "Managers can be rude and unprofessional when is very busy" ((in 16 reviews)); "They pay other company to do inclusion survey but to don’t pay own team members." ((in 13 reviews)); "Working late hours" ((in 13 reviews)); "No work life balance because of the short notice in rotas" ((in 10 reviews))

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itsu

itsu reviews

4.3

85% would recommend to a friend

(710 total reviews)

Julian Metcalfe

89% approve of CEO

79% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.2

Senior management

4.2

Compensation and benefits

4.2

Career opportunities

4.1

Work/Life balance

itsu has an employee rating of 4.3 out of 5 stars, based on 710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The itsu employee rating is 22% above average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

710 reviews

4.0

Oct 10, 2024

Fun

Team member

Recommend

CEO approval

Business Outlook

Pros

Very good, can be very easy after the rush

Cons

Tiring, a lot of walking around

itsu Response

Hello! Thank you so much for taking the time to review your employment experience. It's great to hear you are enjoying working at itsu! We wish you a great week! Arianna People Partner

5.0

Feb 13, 2023

Working at Itsu

General manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility and work life balance and have more opportunities

Cons

Needs to review the pay and bonus other than that nothing else.

itsu Response

Hello! Thank you so much for taking the time to review your employment experience. We wish you a great week. The its'us team

5.0

Aug 18, 2022

ITSU MAKES YOU ACHIEVE EVERYTHING AND TAKE CARE OF YOUR GROWING UP

Team leader

Recommend

CEO approval

Business Outlook

Pros

Place to be where you don't need to pretend anything You can make a good connection with colleagues in the shop as well as from academy and office This company sees potential in you when you don't think you are good at things.

Cons

No cons I can see

Viewing 1 - 3 of 710 Reviews

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Jobs at itsu

London - Grocery - Sales Account Executive

London, England

View job

Richmond - Team Member

Richmond, London, England

£14 - £14 /hr

(Employer provided)

View job

Oxford Cornmarket - Team Member

London - People Partner

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itsu

itsu reviews

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Fun

Working at Itsu

ITSU MAKES YOU ACHIEVE EVERYTHING AND TAKE CARE OF YOUR GROWING UP

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