quantilope Reviews

Pros

People, culture, innovation, and solutions.

Cons

Not that I have encountered yet.

Pros

Seamless onboarding - You get a solid month to focus on learning methodologies and the technology without the stress and impact of client work. The onboarding process is one of the best I've ever seen, especially compared to more established companies. Exposure to a variety of research methods and client - This is absolutely a great place to get super comfortable and equipped with a variety of research methodologies and client management opportunities earlier in your career than a standard research agency. Work / life balance can happen with the support of a great manager / team lead - your manager’s ability to lead, delegate, and manage client expectations and relationships will largely define your experience with work / life balance. Some managers are willing to do the work alongside you and others not so much. In the interview process, I encourage you to gain insight into who your manager is and what their style is around those scenarios so that you can prevent yourself the stress of 12+ hour days for multiple weeks. Management has low expectations of junior staff (RCs and JRCs) on the CS Team - Your bonus structure is mainly defined by how happy you keep your clients. There's no major incentive on the CS team beyond keeping clients happy, unlike other CS teams in tech where you're incentivized to upsell and cross-sell, so that certainly provides an easy M.O. for job security. If you are a high performer, you can expect a raise between 5-7%, with 7% being defined as “the upper echelon” of raises so there's really no incentive to go above and beyond that. This makes it an easy job to coast in if that's your goal and desire at this point in your career. Supportive of those with families - If you have a child or family, the environment is very flexible in its ability to support and nurture that. There is a great maternity/paternity leave plan. Ability to work remotely - The ability to work remote is a competitive advantage, especially for those who come from a traditional corporate job, it really does add value. This can also be done abroad. Ability to transfer to other offices - we have offices in NYC, London, Germany, Lithuania, and now Denver. The ability to transfer offices or visit offices to work out of remotely is very easy and straightforward.

Cons

Company growth has declined / slowed down - Things were perfect up until the end of 2021, but since then, things have been uncertain as quantilope tries to make sense of its identity as an insights tech business and reconcile that. In recent days, this is the most turnover I've seen and morale is lower than it was in early 2021. Altogether, it's unfortunate that there's just not the same level of transparency around these things as there was when I joined. To be fair, the competitive landscape is changing rapidly and it can be a challenge to understand where we truly stand in such a new space. But recently, the company has been selling licenses that are not a good fit for the business to maintain the revenue and this has created issues for those on the CS team who experience the most from that backlash and the bad sells. Company’s budget constraints may be a barrier for your personal career growth and trajectory - budget constraints and a need for new roles may define your ability to move up, which is fair and understandable. But I do believe that this message is not clearly communicated when interviewing with the company and having regular L&D talks about your career prospects. Culture has changed, probably and mostly due to changing leaders and their styles - When I first joined the culture was one that resembled what I'd 100% call a 'Purpose' or 'Enjoyment' Culture, where it felt extremely compassionate, open-minded and united around making the company better with people you actually like. Now it's starting to feel like a standard American corporate culture. One event that really triggered this shift was when the company announced they were firing an entire department and then also promoting all of the senior leaders - all in the same breath. It was a bit distasteful and odd and there seemed to be a disconnect in the way junior staff perceived it compared to more senior staff. Other people outside of the CS team refer to the CS team as the most “disrespected” department in the company - apart from the employees on the CS team, multiple members of other teams also recognize the CS team as undervalued and not fairly recognized for their impact. Many people on the CS team look outside of the CS team or, recently, outside of the company to grow their careers and establish a more favorable brand. Leaders may not be open to transparency or feedback - Senior leaders may not receive or act upon your transparency or feedback and on occasion may believe you are trying to be "combative" when sharing your genuine concerns (especially ones out of your control) that you believe deserve their attention. There's a silent culture on the team where people are extremely frustrated, but many are afraid to speak up because of the ways in which they've made examples out of those who do speak up. Cross-functional partnerships aren't optimal or efficient yet - CS Team is expected to partner with other teams that are still learning how to operate efficiently or even effectively, which adds load and burden to the work (i.e. Sales selling bad deals, Client Development not maintaining client relationships until it's renewal time, etc.). And because of the challenge with speaking up, these things can be a challenge to resolve or bring attention to. Internal Panel Manager can be nonexistent when actual help is needed - He will literally ignore your messages for several days, even with persistent follow up - all without explanation, and while there are dire issues regarding projects and fielding. This is an absolutely a barrier to being efficient in your job on the CS team.

Pros

Great work life balance No micromanagement Competitive salary and PTO

Cons

There are no major negatives

Pros

Wonderful people to work for. Human. Really invested in the employees.

Cons

More training for outbound! Some of the sales decisions don't seem to be discussed, just mandates from above. Wish there was more cross-team collaboration, at times.

Pros

The culture, salary, working style (automation), people overall

Cons

There are no major cons

Pros

- Great work-life balance -Supportive work environment -Efficient onboarding -Love the culture (everyone is easy to talk to) - Love the new office

Cons

N.A. currently, will update if anything changes

Pros

quantilope stresses our CODE values and we mean it. These aren't values you just hear about in your interview, but instead, you witness them throughout your employment. I've never received so many welcoming LinkedIn messages prior to starting a role or welcome notes on my first day. There is always room to try new things and collaborate with teammates. Want to start a new process or have an idea? The team is all ears and supportive along the way.

Cons

quantilope is a startup! If change isn't your thing, this company may not be the place for you. If you like to be on your toes, you'll totally flourish.

Pros

rapid growth, so much more for the opportunity and great leadership team and the product is phenomenal.

Cons

no cons, the company is great, the culture is great and so much support.

Pros

Everything here is great, no complaints

Cons

Some small things that come with a startup

Pros

I joined this team in the remote environment and was incredibly impressed by the sophistication of the onboarding, training, and feedback systems that are already in place. Typically at a start-up of a similar size, these systems are in the early brainstorming stage, but here they are in full swing. Due to the challenges that all companies face in the remote environment, it is important that you use the systems and tools that have been created. If you are able to do this and participate in our feedback culture you will be very successful here!

Cons

Growing team size means that making personal connections to team members becomes something that you have to actively participate in. This is a challenge of any growing company, but it is particularly difficult in the remote environment. As the people and culture manager I have started scheduling virtual team events, lunches, and opportunities to connect with team members to remedy this.