rag & bone Reviews | Glassdoor

rag & bone Reviews

Updated 5 Sep 2019

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Found 102 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
74%
Approve of CEO
rag & bone CEO Marcus Wainwright (no image)
Marcus Wainwright
38 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Happy with my decision!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager - SoHo Flagship in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at rag & bone full-time for more than 3 years

    Pros

    Great company! Amazing culture of growth and development! Ability to be more entrepreneurial to help drive results in our stores! Major customer focus!

    Cons

    Still working on updating older processes such as POS systems BUT it’s going to happen!

    rag & bone2019-09-04
  2. "Rag & Bone - Review Ethics and Policy (Support the People)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Highland Park, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at rag & bone full-time for more than a year

    Pros

    Clothing Allowance - $1,200 at wholesale price + tax Ability to be an entrepreneur/creative work place

    Cons

    - Broken commission structures that penalize top performing employees who don't adhere to outrageous sales goals implemented by corporate and management. Employees are essentially robbed of money earned from commissions and given 1% commission when promised 3%-6%. - Company "policies" consistently change on a weekly basis without any explanation or reason, creating an unsafe work environment for employees. - Store... employees are placed under constant pressure to deliver outrageous sales goals and are asked to harass customers by management until the customer says no more or stop. - Employees are not allowed to work any overtime hours, but are expected to come in early and stay late on a weekly basis. If by accident you work over your allotted scheduled time, you will be reprimanded by management and corporate for doing so. - Unhealthy work environment that encourages employees to be competitive and highly aggressive with one another in order to push daily sale goals. - Employees are required (and scheduled ) for 30 minutes EVERYDAY to harass previous and current customers via e-mail or phone call about current sales and or promotions. In addition to that, it is mandatory to BCC (blind carbon copy) management on ALL e-mail correspondences with customers to ensure it is completed or else you will be reprimanded/terminated. - When short staffed, employees are not allowed to leave the store OR take a lunch break for 7-8 hours, which illegal and unethical. - Management forces sales associates to get personal and confidential information from EVERY customer before allowed to complete any transaction. (i.e. full name, personal phone number, home address, e-mail, etc.) Weekly reports are then sent out, printed, and required to be signed by each individual employee if they have not met companies standard (90% or above capture rate). - Employees are required to adhere to mandatory monthly reviews by store management without the opportunity to review their managers in return. These monthly "reviews" rarely lack any information on how store employees can improve in their current roles, but instead consist of personal attacks on your integrity, appearance, and personal hygiene. - The quality of clothing "guaranteed" by rag&bone to it's customers (and sales associates) is misleading and unethical. Products are often marketed as "luxury" or "quality guaranteed" but in reality are often mass produced overseas and made from poor quality materials., resulting in garments falling apart and becoming unwearable.

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    rag & bone2019-09-05
  3. "Amazing Company, Awesome Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at rag & bone full-time

    Pros

    From the Creative Director, to the stock associates, everyone is a part of the team and treated equally. This is a great company if you are a strong seller and have a background in client work. Opinions and ideas on bettering the business are always welcomed and appreciated by upper management and they really appreciate their employees.

    Cons

    If you don’t have a strong client base, it can be a difficult environment as you need to know how to manage your own business. They are also a smaller company, so sometimes you have to roll with the punches when policies change. But overall the pros outweigh the cons.

    rag & bone2019-08-16
  4. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at rag & bone full-time for more than a year

    Pros

    Quality clothing and style good range

    Cons

    Sales season is too frequent

    rag & bone2019-08-10
  5. "Not the Best But Not the Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at rag & bone full-time for more than a year

    Pros

    It is a very chill environment and the goals are pretty reasonable (for the most part).

    Cons

    The management seems scattered and I was frequently given either conflicting information from various parties or no information at all which made me nervous.

    Advice to Management

    Be as transparent with your employees as possible, I get there are things you can’t discuss but be direct about expectations.

    rag & bone2019-08-16
  6. Helpful (1)

    "Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor 
    Neutral Outlook
    No opinion of CEO

    I have been working at rag & bone full-time

    Pros

    Great loyal customers. Good in store music. Cleverly designed accessories.

    Cons

    Disorganized and reactive company, rather then proactive and strategic.

    rag & bone2019-08-09
  7. Helpful (1)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Payable Coordinator 

    I worked at rag & bone full-time for more than a year

    Pros

    My managers were the best and so were my colleagues There were good benefits and company perks Good work and life balance

    Cons

    Turnover was too high Little opportunity for growth

    Advice to Management

    Management should try to develop associates to take on more responsibilities so as to rise up the company ladder

    rag & bone2019-07-16
  8. Helpful (2)

    "Exciting time for rag & bone employees!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee - Corporate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at rag & bone full-time for more than a year

    Pros

    Having been an employee at rag & bone for a year and a half, I have seen the company go through a lot of change. As with many companies in the fashion industry, it is time to shake things up to push move business forward. Even established brands have to go through “growing pains”. Looking around, we have a lot of new leaders within the company, many who have impacted the business positively recently. I find... leaders in the company to be approachable and it is cool to see Marcus hands on in the day to day. Everyone has the ability to have a voice and be heard if you speak up. There are bright employees who are passionate about seeing the brand do well as a collective. Best clothing allowance and discount, pretty standard health benefits, solid PTO, respectful work/life balance.

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    Cons

    As there are still some organizational kinks that need to be worked out, there are some people need to just stay positive.

    Advice to Management

    With the changes in processes leaders are setting forth everyone is super busy so they need to try to not let touch bases with their own teams fall off.

    rag & bone2019-07-02
  9. Helpful (1)

    "Great brand, great people and a bright future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at rag & bone full-time

    Pros

    Good people who are generally supportive of one another and solution-oriented. Feels like everyone can genuinely make a difference in the company culture and business. Professional work environment and the ability to work alongside some very talented individuals.

    Cons

    Up until late 2018, there was a revolving door of Executive and C-Suite that created a culture of instability and insecurity over time. Bastions of entitlement that are slowly disappearing.

    Advice to Management

    Trust functional and technical experts to deliver. Focus your efforts on creating more cross-functional opportunities and delivering great employee experiences.

    rag & bone2019-07-06
  10. Helpful (2)

    "HR flooding with positive reviews- watch out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at rag & bone full-time for more than 3 years

    Pros

    It's a job that can pay your bills

    Cons

    Everything else. 401k match was just removed, comission structure for retail employees changed (for the worse). all BAD signs.

    Advice to Management

    Stop flooding Glassdoor with fake positive reviews (seriously, there were a bunch of negative reviews and then all of a sudden a massive uptick in good ones..suspicious) and take a good hard look at the company and LISTEN to your employees to make meaningful changes.

    rag & bone2019-08-13
Found 102 reviews