token.com reviews

4.1

75% would recommend to a friend

(19 total reviews)

68% positive business outlook

token.com has an employee rating of 4.1 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The token.com employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19 reviews
1.0
Oct 24, 2024

Poor management, inept CEO, toxic culture

Recommend
CEO approval
Business Outlook

Pros

Pay was a above market rate

Cons

The CEO is incompetent, and completely propped up by others. Anyone who disagrees with him is swiftly shown the door, which explains why so many senior hires barely last a few months before disappearing. The company strategy also reflects Mel Gelderman's incompetence as a leader. It changes constantly, with no clear direction or vision. It's chaotic and reactive, lacking any real foresight or stability. HR is a joke. Rather than supporting employees, they seem more interested in covering for toxic management and protecting their own position. It's a mess that works against anyone trying to improve things. The company used to be a tech company with real innovation at its core—now it’s just a basic, boring social media company desperately trying to replicate the successes of companies from 5-10 years ago. Engineering is a complete joke. After a 50% reduction in talent, what's left is a hollow team, with no vision or capability to drive the product forward.

1.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The salary was not bad

Cons

- Utterly toxic and incompetent management - Firings without proper process or notice - Atmosphere of blame - Lack of any degree of professionalism - Promotion based on sycophancy rather than talent

2.0
Oct 4, 2024

Poor Marketing kills this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company used to be a fun place to work, not anymore.

Cons

Do some simple maths, and you will realise that ineffective Marketing is why the company will inevitably fail. This department is full of people who can’t find a job elsewhere and only “skill” is to hustle the founders. Podcasts get hardly any attention, social media 3 likes increase to 9 likes is “grown by 300%”. Guess what, even my cousin writes a post gets 500 likes. Reality is, customers are not that easy to hustle, so this will only run the company to the ground rather than “to the moon”. Very little accountability for haemorrhaging money and not being able to bring in any customers.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 21 token.com reviews submitted anonymously by token.com employees. Read employee reviews and ratings on Glassdoor to decide if token.com is right for you.