Read Olivier Jouve's blog that talks about what you can do to stay accountable amidst increasing AI in the workplace.
Formal apprenticeships allow new employees to form relationships with more experienced workers. Read what Genesys Chief People Officer, Tracy Cote says is crucial in regards to apprenticeship in the Forbes article. http://glassdoor.com/slink.htm?key=vMHHl
Reach customers in real-time with WhatsApp native integration to #PureCloud. Whether its inbound inquiries or outbound alerts, provide the best customer service experience with WhatsApp and PureCloud. Learn more http://glassdoor.com/slink.htm?key=vMHHE
Ingrid seized a moment that not only helped her customer but every customer that would follow. This is her #CXHeroes story.
The story of US-based start-up, Activus Connect, is a great example of how an entrepreneurial spirit can win big. Read the blog: http://glassdoor.com/slink.htm?key=vMycB
Tracy Cote, chief people officer at Genesys, says in a new Forbes article that when it comes to workplace discrimination, it’s important to “figure out what the systemic issues are by listening to your people.” Read the blog for nine other tips. http://glassdoor.com/slink.htm?key=vM0Td.
Our company-wide gender-diversity-and-inclusion campaign is a "breath of fresh air" for #TeamGenesys. Hear from Chief People Officer Tracy Cote and others on how far we’ve come and where we’re heading when it comes to building a diverse workplace.
Do you want to see what's What's new Genesys PureConnect for 2019? Read our blog for all the details. http://glassdoor.com/slink.htm?key=vMtzL
We are amazed by #CXHeroes who made every moment count in our journey together to deliver the world's best customer experiences.
Read Bruce Eidsvik, SVP Marketing blog, Highlighting the Human Touch in Customer Service
We want to welcome Tony Bates as the new CEO of Genesys. Tony has decades of experience steering business-to-business and business-to-consumer companies through major market transitions and rapid scaling. We are excited to have him be a part of our journey.
Hear the welcome message from Paul Segre, Chairman here: http://glassdoor.com/slink.htm?key=vMdP0