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Another session, another Keynote! 🎤 This time Rod Lindsay, President, Nokia Business Services, Nokia. 📞 Nokia is a standout example of reinvention - continually evolving from market leader to bold innovator, with a story defined by resilience, forward-thinking, and purposeful #transformation. Rod's Keynote Session explored: ✨ How Nokia reimagined its business and #GBS strategy 🌍 The evolving role of GBS & #SSO in today’s market dynamics 🧠 Why new technologies demand new mindsets (and skillsets) "We’re focused on creating value through 4 levers as the transformation engine for our customers: 1) Customer Focus & Performance to enhance credibility, 2) Scaling & #DigitalInnovation to improve productivity and predictability, 3) Branding & Talent to uplift reputation and foster attractiveness and 4) Experience to stimulate appetite for more services." - Rod Lindsay, President, Nokia Business Services, Nokia.
🎙 I've got news 📰 . Guess who's back at SSON? ✋ 🙋♀️ Super excited to officially announce my new role, as Managing Director, NY and Head of Americas Events. 🎉🎉 🎉 I've been living and breathing the #sharedservices and #gbs industry for 11 years now. Guess I can't quit it. Can't wait to dig in, plan some amazing new and old events, and build up this incredible team from the inside out. #SSONStrong Keep an eye on your inboxes. You'll be hearing from me 😎 .
📢 The science is clear: Burnout isn’t just stress—it’s a physiological crisis. Alexis Yamokoski, Ph.D., Chief Humanologist at Five to Flow, breaks down the neuroscience of burnout and how digital overload is reshaping the modern workplace. 🧠 In this on-demand webinar: ✅ The cognitive impact of constant task-switching ✅ How workplace design affects attention and recovery ✅ Practical strategies to boost resilience and performance 💡 Discover how science-backed strategies can transform your team’s well-being. Watch now! https://lnkd.in/gHJfsdSx
At #WorkX, we're exploring how organizations can shift from mandates to magnets when it comes to Return-to-Office strategies. Our latest editorial, “Make the Office a Magnet, Not a Mandate,” dives into how leading companies are transforming office space into a place people want to be. 🔗 Read the full article: https://lnkd.in/eiPVhC2Z What you’ll find inside: ✅ Real-world insights from hashtag#WorkX speakers like Alexandra Selezneva (Coca-Cola) & Kenneth Carney (Dotdash Meredith) ✅ Hybrid vs. full-time office strategies backed by the latest data ✅ How “destination offices” and hospitality-inspired design are taking over ✅ The role of AI, flexibility, and analytics in shaping tomorrow’s workplaces This goes beyond RTO. It’s about building purpose-driven spaces that attract, not require. Excited to bring this conversation to life at WorkX Boston in August!
🔥 Speaker Spotlight: Brandon Gaines, Chairman of Higher Ed SSOW 🔥 Brandon Gaines is bringing his visionary leadership to the forefront as this year’s Higher Education #SSOWeek Chairman. As Executive Director for Strategic Initiatives at Princeton University, Brandon leads strategic planning and drives service excellence across the institution. Previously, he led Princeton’s Financial Support Services, where he oversaw key functions including the Financial Shared Services, Financial Service Center, and Student Financials. His career is defined by a focus on transformation, operational strength, and cross-functional collaboration. 🎓 Fun fact: Brandon holds two degrees in voice performance - and he brings that same clarity and resonance to #HigherEd leadership. 👥 Get to know Brandon and the full lineup of Higher Ed changemakers: https://bit.ly/41uhJFF
June is right around the corner (can you believe it?!) and that means our hashtag#IAWeek event is coming fast. Our Big Idea keynote is locked in - and she's going to spark some necessary conversations. Automation at scale is not the only necessary conversation and our keynote is going to tackle what it means to build trust, navigate bias and accountability, and shape AI strategies that are both powerful and principled. We’ll reveal our keynote speaker next week 🙈. Until then checkout our agenda and get signed up to be a part of these necessary conversations. 📍 June 10–12 | Dallas, TX 🔗 Intelligent Automation Week Event Guide: https://bit.ly/4aFdlqs
We kicked things off with Workshops, where attendees rolled up their sleeves and got into real conversations — from GenAI and R2R to workforce strategy and finance transformation. The learning was focused, practical, and built around what matters most. Huge thanks to our sponsors BlackLine, Capgemini, Chazey Partners - A QX Global Group Company, Consider Solutions, HCLTech, ProHance, Redwood Software, and ScottMadden, Inc.. 💼💡
🚨 Burnout Isn’t an Individual Problem—It’s an Organizational One. Too often, burnout solutions put the responsibility on individuals, but the real driver? Company culture and leadership behavior. Hear from experts, Kate Visconti, Founder & CEO at Five to Flow, Alexis Yamokoski, Ph.D., Chief Humanologist at Five to Flow, and Jamie Heldt, President of Employee Benefits, Hylant In this must-watch webinar, our experts explore: ✅ How leaders unintentionally increase stress & cognitive load ✅ Why psychological safety is the foundation of burnout prevention ✅ The science behind flow states & recovery for peak performance ✅ Real-world success stories of companies that got it right 🏢 Leaders, this is your wake-up call. It’s time to rethink the way we work. 🎥 Watch now and start making meaningful change. 🔗 https://lnkd.in/gHJfsdSx
Bring Your Team & Save on the Virtual People Analytics Exchange! People Analytics is a team sport—so why attend alone? The Virtual People Analytics Exchange on April 9, 2025, is your opportunity to gain insights from industry leaders and collaborate with peers shaping the future of HR and analytics. Special Group Pricing: Register with your team and save 25% on group registrations! This is a must-attend event for HR, People Analytics, and business leaders looking to: ✔ Align HR metrics with AI and business strategy ✔ Learn from real-world case studies on AI implementation in HR ✔ Master stakeholder communication and team scaling Secure your group discount today and use the CODE: VPAEGROUP https://lnkd.in/ggwDYh2R
📰 Our Shared Services weekly newsletter is out! In honour of International Women’s Day, we’re highlighting some of our incredible female contributors
