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Company Updates


    KeyBank: An AIOps Success Story

    This large U.S. bank has fully embraced digital services, which has increased both the complexity of its IT environment as well as the service expectations of its customers. The webcast features Mick Miller, KeyBank's senior DevOps architect. Mick - a self-described "DevOps ninja" - began by describing the operations environment confronting all IT professionals today.


    ITIL 4 and AIOps: a Match Made in Heaven?

    ITIL version 4 was announced back in February with significant fanfare. IT Operations practitioners are now studying the new ITIL concepts with urgency, unlike their reaction to earlier updates. ITIL 4 is likely to have measurable impact on the day-to-day life of IT Ops professionals in the near term future.

  • Moogsoft introduces native integration with AWS OpsCenter for improved IT issue resolution.

    AWS OpsCenter and Moogsoft AIOps: A Powerful Combination

    Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world's most complex IT environments, the Moogsoft AIOps platform helps the world's top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives.

  • The impact of automation on IT work is going to be massive – but not all negative. Taking a page from service industries, jobs will change but won't go away.

    AIOps Automation Doesn't Replace Humans; It Helps Them

    AIOps is AI focused on a particular task - in this case, IT Operations - in a way which augments human capabilities and opens up new possibilities for engagement with end users. That is the way to achieve lasting future ITOM value.

  • Unified Monitoring is indeed critical to tame the modular nature of modern system design. But data unification is only a first step.

    AIOps and Unified Monitoring | Unified Monitoring Needs AIOps

    Unified Monitoring is indeed critical to tame the modular nature of modern system design. But data unification is only a first step. The next and crucial step is to set the power of AIOps data cleansing and pattern discovery loose on the vast data sets being accumulated. Learn more here.

  • AI software is a must to handle the complexity of the Internet of Things. AIOps enables IoT data management at speed and scale.

    The Impact of AIOps Software on the Evolution of the Internet of Things

    The Internet of Things will have a massive influence on the evolution of AI, and the changes will be quite significant. When you examine the AI that has been commercialized to date, the algorithms deployed are largely single agent, almost first-person algorithms. The algorithms are designed to see, analyze, and act.

  • Moogsoft AIOps platform release 7.2 optimizes ease of operations with visibility into algorithmic behaviors and a new workflow engine to transform service assurance

    Announcing What's New In Moogsoft AIOps Platform 7.2

    Moogsoft's AIOps platform for IT Operations continues to gain momentum with its latest version, 7.2, bringing groundbreaking new capabilities to help customers effectively address their business and technical challenges. Release 7.2 introduces significant new transparency, efficiency and customization enhancements to the AIOps platform.

  • Our AI Research & Development team has authored 50+ patents for new algorithms, many with the help of doctoral students in residence.

    Moogsoft Presents Original AI Research at IEEE's AnNet 2019

    Phil Tee delivered the opening keynote presentation on " The Unreasonable Effectiveness of Graph Theory". His talk detailed the use of AI and algorithmic techniques in fault management and network analysis. As anyone in IT Operations challenged with managing today's complex environment knows, correlating system and network events to determine root cause isn't a walk in the park.

  • Here at Moogsoft, we don’t shout about it, but social responsibility is a shared value.

    Corporate Responsibility at Moogsoft

    Planning world domination of the AIOps market is a great day job. But Moogoft is not just a corporation. We strive to be a good corporate citizen as well. The company at large, as well as individual employees, take part in a number of philanthropic activities in the communities where we live and work.

  • Discover AIOps to accelerate incident resolution, improve service assurance, simplify cloud management, and manage digital transformation.

    AIOps Liberates IT beyond the Antiquity of Rules

    For one thing, the application of statistical ML in IT operations entails fairly new techniques. The concepts have been around since Alan Turing's breakthrough 90 years ago. The foundations for modern AI algorithms were laid during the 1960s, '70s, and '80s. The earliest commercial applications were stock trading systems, then followed others such as fraud detection and handwriting recognition.

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