Check out your Company Bowl for anonymous work chats.
Our Global Head of Content and Communications Kellie Walenciak with a timely piece on how customer-centric strategies present an opportunity to take a fresh approach to how sales and marketing teams communicates and works together. Welcome "SMARKETING."
Chief Revenue Officer Chris Daniels with a byline in Sales and Marketing Management magazine that explores customer success in the new digital era. "The customer success landscape will continue to change, but your top priority remains the same: excellent customer experience. Take the actionable insights and evolve your customer success strategy for the new digital era."
Insights Success magazine sits down with Televerde CEO Morag Lucey for her take on mastering collaboration technologies to enhance and transform the customer experience. This is part of Insights Success's feature on the 50 Most Influential Business Leaders in Technology for 2021.
Our CEO Morag Lucey is named one of the 50 Most Influential Business Leaders in Technology for 2021 by Insights Success magazine.
Nice piece in HR Dive that highlights companies that are actively addressing the difficulties job seekers with criminal backgrounds face. "Employers, too, have launched efforts to mitigate challenges in the hiring process. The Body Shop nixed background checks and drug screenings from its application process in February 2020, dubbing its strategy an “open hiring” model. Other employers have taken a more involved approach. Arizona-based demand generation services provider Televerde has cultivated strong ties with incarcerated and formerly incarcerated populations."
The non-profit arm of our business, Televerde Foundation, is the focus of this Forbes interview with Michelle Cirocco, chief social responsibility officer for Televerde and executive director of Televerde Foundation.
Great news! Televerde announces its partnership with the UK Ministry of Justice with the expansion of its prison to workforce development program to Her Majesty’s Prison Styal (HMP Styal) in Wilmslow, Cheshire, England. This expansion is an extension of Televerde’s European HQ in Glasgow, Scotland, which was opened in 2016. HMP Styal is Televerde’s first European engagement center that is staffed entirely by female prisoners and its ninth prison-run center globally.
Vice President of Global Operations Jessica Hocking with an interview in Contact Center Pipeline. Jessica shares how Televerde built a supportive culture for the mixed-model work environment to ensure our incarcerated and non-incarcerated teams are properly supported. “We are blending the best of both worlds so that we can help our team members to be the most successful version of themselves, and in turn, we can deliver excellence for our clients.”
Global Head of HR Julie Salomone with a timely piece in HR.com's "Leadership Excellence" magazine on how to build sustainable leadership. (Click the right arrow to page 7 to read.)
Nice placement in Contact Center Pipeline for VP of Televerde Operations Jessica Hocking that explores how measurable D&I goals will give leaders a vested interest in supporting initiatives and will help employees feel valued and seen.
