Check out your Company Bowl for anonymous work chats.
eGain's Solve 22 Conference in Las Vegas October 11-12 was a great success! It was two great days exchanging ideas, best practices, and success stories in digital, knowledge, analytics, and AI. The sessions began with a detailed presentation on customer obsession from Rick Parrish of Forrester Research, followed by our CEO, Ashu Roy's keynote address on the future of contact centers.
If you had to plan a day's outing from work, why not go to a racecourse? Our team from Newbury, UK spent one full day at the Newbury Racecourse. What a beautiful day to join the fun!
For many in the Customer Success team. this was the first time meeting everyone! They all traveled to California, met, did some serious bowling, won awards for their outstanding work done in the year, and had a blast. A week well spent. Cheers, eGain Customer Success!
eGain has been named a KMWorld AI 50 company. Again! It has been recognized as an AI trailblazer for augmenting knowledge management (KM) with AI and automation.
The Reuters Customer Service & Experience 2022 at San Diego had a fabulous lineup of speakers. eGain CEO Ashu Roy presented his keynote on 27 May 2022 in which he shared with his audience a revolutionary new approach to customer service and knowledge management.
We celebrated our first back-to-office week at our HQ in Sunnyvale, CA with a food truck. It was our attempt to bring back the good parts of the "old normal."
"eGain offers you exciting roles that allows you to build a unique relationship with your individual customers and create a pathway for success that is unique to each and every customer journey with eGain." This is Meghan Hatcher, Customer Success Manager at eGain talking about her experience with her work and colleagues at eGain. Hear what else Meghan has to say. If you like what you hear, we invite you to join her team. We have an open position in North America. https://www.egain.com/company/careers/customer-success-manager/
