Program Assistant Job Description

What is a Program Assistant?

Program assistants work in a variety of different industries with the main focus of carrying out administrative tasks that impact the daily operations of a business. Most program assistants are responsible for performing general office duties such as answering phone calls, keeping records, data entry, addressing customer concerns and so on. Additional responsibilities depend on the organization and industry. Depending on the internal organizational structure of the company, program assistants may progress to become program managers or executive assistants.

A high school diploma or general education diploma is often required to become a program assistant with most companies expressing a preference for prior working experience in the same position in a related field. Strong communication skills are a must as this position requires negotiations with clients, customers and in-house personnel. Other valuable skills include multitasking, time-management abilities and strong attention to detail.

Program Assistant Job Description Template

Job Overview

Come work at Example Co., a leading firm in our industry in the metro area. We're pleased to have a 4.0 Glassdoor rating. We are looking to hire an experienced Program Assistant to help us keep growing. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Apply today!

Responsibilities for Program Assistant

  • Act as the primary contact for program procedures and policies
  • Represent the business for program-related matters
  • Correspond with upper management regarding goals and objectives of programs
  • Carry out administrative tasks as required to facilitate an efficient working environment
  • Communicate and negotiate with clients, customers and supervisors
  • Ensure business operations and efforts are always favorable to the business objective
  • Perform additional tasks as may be required by superiors
  • Answer phone calls and customer or client inquiries

Qualifications for Program Assistant

  • Prior experience working as a program assistant in a relevant field
  • Proficient with computer technology and Microsoft Office applications
  • Strong oral and written communication skills
  • Excellent negotiation and problem-solving skills
  • Professional and pleasant demeanor to meet with clients and customers
  • Exceptional time management and organizational skills
  • Sharp attention to detail with an extraordinary ability to multitask
  • Reliable and diligent worker
  • Able to sit, stand and move around for long hours at a time

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Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes
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