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      Family Video

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      Family Video interviewsFamily Video Customer Service Representative interviewsFamily Video interview


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      Customer Service Representative Interview

      Feb 20, 2011
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Family Video in Jan 2011

      Interview

      This was possibly one of the most unusual interviews I have ever had. The store manager was overwhelmed with applications, so he chose to conduct interviews with 6 possible candidates at once. We all stood in the middle of the store, right under the speaker, and asked us questions. We randomly, not in order, answered the questions. It was apparent from the beginning who he was planning on hiring, so it really was more of a one to one interview with that person. One of the questions asked was, "If you had 10 billion dollars, what would you do with it?" I thought this was a very strange question to ask during an interview. Overall, I felt that this was the worst way to get to know anything about a person and hard to judge based on the questions.

      Interview questions [2]

      Question 1

      Why did you apply for Family Video?
      Answer question

      Question 2

      What are your hobbies?
      Answer question

      Other Customer Service Representative Interview Reviews for Family Video

      Customer Service Representative Interview

      Jan 28, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Family Video

      Interview

      They have you take several timed tests for part of the interview process. The tests involve things such as alphabetizing, math, and others. Besides the tests, they also do the typical spoken interview with questions.

      Interview questions [1]

      Question 1

      Who is your role model and why?
      Answer question

      Customer Service Representative Interview

      Sep 23, 2019
      Anonymous employee
      Omaha, NE
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Family Video (Omaha, NE) in Sep 2019

      Interview

      Short - asked what I wanted in a job and what I'd bring to the table. Offer made on the spot. Pretty standard interview process. I guess I have to write 30 words so now I'm there.

      Customer Service Representative Interview

      Aug 25, 2016
      Anonymous employee
      Peoria, IL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Family Video (Peoria, IL)

      Interview

      The interview process was in 3 parts. I first met with the regional manager for one interview. Then i met with the regional manager again for a timed math and problem solving test. Lastly, i met with the district manager for the final interview. Overall, wasn't too terrible of a process, definitely not the most difficult I've ever had.

      Interview questions [1]

      Question 1

      Name a time you handled something difficult
      Answer question
      1

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