Fairly straightforward, quick process. First, I had a phone interview with a manager from a different location. She then forwarded my information to the location I applied to, and held a face to face interview with me within a few days. The same day as my in-person interview, she sent me over to the location I applied to for my interview with the manager from there. I heard back from them 2 days later saying I got the job.
Interview questions [1]
Question 1
How would you handle animosity in the work environment.
I applied online. The process took 5 days. I interviewed at TCF in Mar 2009
Interview
First they call you to do a mini interview over the phone, then they set up an appointment for you to do an interview with the HR. During the interview, they ask questions such as previous work experience, come up with a success story, and a customer service story.
Interview questions [1]
Question 1
Could you tell me a time when you had to deal with a difficult customer?
I applied online. I interviewed at TCF (Chicago, IL)
Interview
apply online through the website, then you will get a phone interview, then a one on one interview with one of the HR guys, and finally a one on one interview with the branch manager. HR will tell you within a week whether you got the position or not and right away you have to schedule for training classes
I applied online. The process took 1 week. I interviewed at TCF in Oct 2014
Interview
I had 3 interviews. The first one was over the phone with a recruiter. The second one was with a recruiter in person. The third one was with the branch manager. The interview questions were very typical. Went over my application. Previous experiences with customers. Online I read about the role playing so, I practiced at home and it was very helpful! Make sure to talk about your customer experience.
Interview questions [1]
Question 1
1) Tell me the time when you had to turn NO to a YES.
2) I had to "sell" an account to a recruiter.
