Pros

The best reason to work for H&R Block is for the tax preparation experience and meeting people in the community. You can also take online courses regarding new tax laws to increase your knowledge and up your hourly pay. It may also be accepted as college credit at some universities at a minimal cost.

Cons

The downside of H&R Block is the poor in class instructors and their inablility to instruct in a consistant manner. Also some offices tend to ignore the tax law which puts the taxpayer and the company at risk for audit, fines or imprisonment depending on how bad the offense may be.

Advice to Senior Management

train the trainers better