H&R Block – “HR Block:minimal pay, minimal job satisfaction, minimal professionalism.”
Pros
Very good introductory tax class. It is not required that you work for Block to take these classes so I guess there is really no good reason to work for Block.
Cons
it starts with a group interview. There is a room with approximately 20 people who will answer two questions in turn. This is a most unprofessional approach to hiring. With less than 2 days notice you are required to attend an 11 session mandatory training program called Skills for Success. This program is nothing more than a promotion for their very high cost Refund Antiicipation Loans and other similar products. Following this class, you are assigned to your office. You are then required to post your commitment hours. These are hours that you are ready and willing to work. You are assigned a work schedule that changes on an almost daily basis. If you have committed to 35 hours/week you may end up with only 4 scheduled work hours, meanwhile keeping your commitment hours free as you might get a phone call asking you to come in. Preparers work on Tax Preparation case studies when the season starts. There is an answer sheet that is provided to check your work. These answer sheets are not always correct and can lead to confusion. Some of the senior preparers are quite good and others are minimally qualified to prepare returns that their skill level indicates they are qualified for. Clients are assign to preparers by request or skill level.. This allows very little opportunity for new preparers to obtain clients. After 7 weeks of you are either kept on as an employee with no hours or scheduled to work further.
Advice to Senior Management
If you are promoting your business as being staffed by Tax Professionals treat them as such. Keep the schedule constant and change it at most weekly. People have other commitments and could be using their time more wisely if they are not working at Block.
Comments (2)
About 80-90% of the of the first year tax pros (for the most part) are let go around the middle of February. This is b/c most of the tax returns that come in during March/April are a bit harder and more complex to handle. The ones that are ASKED to stay on are the ones who "get it". HRB hires a ton of people just to get through their peak period, but after that initial surge, business dies off. Keeping your clients coming back to year after year is the real only way you are ever going to make any money.
Inappropriate?
by Tax Pro: