341 employees reported this benefit
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Job training to keep up-to-date on tax issues
Provided training and modules that were easy to follow.
Provide's classes for tax associates at $25 per year for as many hours as you need.
Free tax preparation and great matching 401K. Vacation is not earned or tracked, so that's good and flexible if you have a supportive boss, but that also means vacation can't be accrued and unsupportive bosses may not allow you to take the time you need when you need it.
I had to ask around and learn for myself. No formal training. There is a set policy handbook. I'm a fast learner, but I could see how the lack of better training could frustrate workers, which impacts productivity.
Job training should be longer. The company should include more role-playing for the new staff members and more practice on the software.
Fun staff, great boss, we had nights where we had food brought to us and a lot of extras, Tax season was busy but always a light and happy as possible environment to work in. Great Training,
The instructors that give the classes are very professional and knowledgable.
Not enough initial training for the CSP's (Receptionists). If you not are performing up to their standards on other jobs, no extra training or good coaching to improve. They will just work it to give you lesser responsibility instead of helping you correct your shortcomings.,
They do a great job in teaching you what you need to know. You even have to pass a test to become certified before you can see clients.