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      Asurion

      Engaged Employer

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      What is working from home like at Asurion?

      Asurion reviews

      Great pay but push you too much

      Customer service specialist
      Former employee
      Fayetteville, NC
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and work from home

      Cons

      They push you too hard to sell the home protection plan. If you don't make your quota you're fired

      1
      avatar
      Asurion Response
      now
      Thank you for your review. We appreciate your feedback as it helps Asurion grow.

      Asruion

      Technical support
      Former employee
      Houston, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay for work from home

      Cons

      Leadership was unorganized at times

      avatar
      Asurion Response
      now
      We love hearing positive experiences from our former employees! Thanks for sharing!

      Fresh out of College

      Technical support representative
      Current employee
      Nashville, TN
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home, positive managers, great opportunities

      Cons

      Apprenticeship is difficult to get into when you work there. Call center customers are horrible, do not work for the DirecTV department if you want to be sane

      avatar
      Asurion Response
      now
      Thank you for leaving a review! We are glad you are able to take advantage of all Asurion has to offer during your time here. We appreciate the feedback as it helps us grow!

      Good not great

      Technical support
      Current employee
      Texas City, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, better people, wfh equipment provided

      Cons

      intense management, too many daiky calls

      avatar
      Asurion Response
      now
      We love hearing positive experiences from our current employees! Thanks for sharing!

      Review

      Acr
      Current employee
      Houston, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is work from home

      Cons

      There are no opportunities for growth

      avatar
      Asurion Response
      now
      Thank you for leaving a review. We appreciate your feedback as we are always looking to learn and grow at Asurion.

      Not a bad place

      Tech support representative
      Former employee
      Dallas, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home. You can set your own Schedule.

      Cons

      You have to sell on every call

      1
      avatar
      Asurion Response
      now
      Thank you for your review. We appreciate your feedback as it helps Asurion grow.

      Customer Service Representative

      Customer service representative (csr)
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, good pay, sales commission opportunities

      Cons

      Very heavy emphasis on sales. Coaches keep asking to push sales. Company should prioritize service, but at times it feels like you are being made to ask the customer to buy something when their current problem hasn’t been taken care of yet.

      1
      avatar
      Asurion Response
      now
      Thank you for leaving a review. We appreciate your feedback as we are always looking to learn and grow at Asurion.

      Remote

      Customer service representative
      Former employee
      Battle Creek, MI
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work from home, they supply equipment

      Cons

      To slow to make a bonus

      avatar
      Asurion Response
      now
      Thank you for leaving a review! We are glad you were able to take advantage of all Asurion has to offer during your time here. We appreciate the feedback as it helps us grow.

      Good company to work with

      Customer service representative
      Current employee
      Moncton, NB
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offer work from home and not ouside of town

      Cons

      But only in moncton city

      avatar
      Asurion Response
      now
      Thank you for your review! We appreciate your feedback as it helps Asurion grow.

      Sales

      Technical support
      Former employee
      Orlando, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work flexibility and ability to work from home

      Cons

      Sales Quotas Bad upper management

      1
      avatar
      Asurion Response
      now
      Hi, there - thanks for your review. We understand that the sales portion of your job did not excite you in your role. We provide continuous training so that our employees feel comfortable and confident making sales.