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      Box

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      What are sales commissions like at Box?

      Box reviews

      Great People, Poor Management

      Account executive
      Former employee
      New York, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Reps in the sales org are very easy to get along with -commission is solid

      Cons

      Management is the fake. From VPs to Sales Managers, the only goal is to validate that their job is needed. If you were to eliminate every manager and Director from Box, nothing will change. Senior AEs from all over the org left or are about to leave, and this is going right over the heads of managers.

      5

      Compensation

      Anonymous employee
      Former employee
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Definitely a lot of opportunities to make over OTE, but very dependent on the economy. Felt like the last 6 months in role things slowed down because lots of customers churning so didn't make as much in commission.

      Cons

      Never seemed like anyone got a raise at Box. Some roles quota attainment can be very difficult, especially as an AE.

      1

      Avoid SMB Sales

      Acount executive
      Former employee
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong brand recognition that helps open initial conversations. Talented, collaborative peers who genuinely support each other. Some meaningful product innovation, especially around AI. Lead gen is solid and helps drive activity.

      Cons

      Unrealistic Quotas: Only a small number of SMB reps hit annual quota last year. Expectations continue to rise without proper territory support or resources. Large deals come mostly from inbound, so success heavily depends on territory assignment. Commission Plans Getting Worse: Comp plans continue to change in ways that hurt earning potential. Feedback is given repeatedly but rarely acted upon. No adjustment for inflation or cost of living. Political Promotions & High Attrition: Advancement is slow and political. Many reps leave soon after joining SMB because culture, pay, pressure, and leadership support aren't strong enough to keep them. Stressful Top-Down Culture: Leadership pushes high pressure without providing proper enablement or support. Employees are often spoken to like children instead of trusted adults. Communication often feels condescending rather than collaborative. Feedback Goes Nowhere: Reps consistently raise the same issues, yet leadership continues on the same path with the same excuses. Forced RTO: RTO is still being pushed despite employee pushback, negative employee reactions, and a lack of clear business case, or metrics to support the decision. Uncompetitive Benefits: Still no 401(k) match despite years of requests. Benefits lag behind similar tech companies.

      3