Box Reviews | Glassdoor

Box Reviews

Updated April 21, 2018
333 reviews

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4.2
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Box Co-founder & CEO Aaron Levie
Aaron Levie
263 Ratings

333 Employee Reviews

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Pros
  • Great work life balance, depending on your team (in 16 reviews)

  • Great culture, almost everyone is awesome to work with (in 30 reviews)

Cons
  • Strong challenge day to day that can cut into work life balance if you lack on time management - generally not an issue (in 8 reviews)

  • There are some growing pains, but luckily culture has not been sacrificed (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than a year)

    Pros

    -Great culture, almost everyone is awesome to work with
    -The perks are top notch (unlimited PTO, free lunch, free snacks, good benefits etc)
    -Management team has superb vision
    -Company is doing well and in a great place to take the ECM market
    -Aaron is a truly incredible person that I believe will lead the company to great places
    -I have never felt the need to write a glassdoor review for any company I've worked for until I came to Box. It's that great.

    Cons

    -As Box grows it becomes harder for everyone to buy into the culture set by our CEO. Especially for hires that are older and from different backgrounds. I would caution candidates that aren't looking for a start-up culture even though Box is well beyond start-up stage.
    -Honestly not that many cons come to mind. Couldn't recommend it more.


  2. "Truly love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time

    Pros

    Coming to work everyday, I feel like Boxers are aligned to a north star vision on the company mission, and that really is the life blood of what we do and what we're about. I truly feel like the employees here embody that mission, and the companies core values.

    - Great work life balance
    - Good benefits
    - Amazing culture

    Cons

    - Can sometimes feel very cliquey

    Advice to Management

    Stay focused on making epic products and experiences for our customers, and the rest will take care of itself.

  3. Helpful (2)

    "So far so good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than a year)

    Pros

    I love the culture here compared to previous tech companies I've worked at.
    The CEO is a good guy. Love his energy and passion.
    The perks are really great, as mentioned in all the reviews.
    Sweet deal if you're pregnant. Maternity leave is almost 5 months off full pay and 12 weeks for new dads.
    Smart hard working people. Great work life balance, depending on your team.
    Compensation is similar to most good tech companies in Silicon Valley. Also depends on your position. If you are a manager, most likely you will be making six figures.

    Love the new froyo machine! Please do not take your away. :)

    Cons

    Yearly compensation raise is confusing now. I was told pay changes happen 1st of April every year, but this year it has changed. Also it's not up to HR, but your team and when they get around to it. This is not a good idea. There should be a set deadline across the company.
    There should also be be more talk of promotion considerations after 2 years at the company. I'm looking to move up the ladder and I think I'm being held back bc of budget cuts on my team. :(
    401k matching would be nice too, but I heard it's in the works.

    Advice to Management

    I think there is too much hierarchy at this company. The organization should be a little more flat. Coordinator, specialist, Manager, Sr manager, group manager, director, Sr director, VP, Sr VP... And on and on. Too much!

    Box Response

    Apr 9, 2018 – Chief People Officer

    Hi there - glad you're enjoying the new froyo machine as much as I am! We're also really proud of our parental leave policies - giving families time to connect is really important! I was concerned to... More


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Analyst in New York, NY
    Current Employee - Implementation Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (Less than a year)

    Pros

    Great culture, amazing coworkers, good benefits and a close-knit community. Everyone is very helpful and team focused. A great environment to work in!

    Cons

    The company doesn’t seem to be able to manage compensation and benefits in an organized or professional manner. There is also no 401k match.

    Advice to Management

    Start a 401k match and better organize your compensation packages, communications and support of benefits


  5. "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box full-time

    Pros

    You will learn a lot and it will look great on your resume.

    Cons

    Only 10-20% of the salespeople hit quota

    Advice to Management

    Need to adjust quota so more people can have success


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Box full-time

    Pros

    Great benefits, unlimited PTO, free lunches

    Cons

    Too many different managers in my tenure there

    Advice to Management

    Keep the message consistent


  7. "Amazing place to work.!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Engineer in Redwood City, CA
    Former Employee - Security Engineer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box full-time (More than 3 years)

    Pros

    Transparent execs
    Good work
    Tons to learn here
    Amazing peeps all around u
    Good location
    Free food
    Unlimited time off

    Cons

    Not significant in terms of culture
    No 401k matching
    U will gain weight with all the food
    Health care is not 100% covered

    Advice to Management

    Kill it

  8. "Great company with a few little growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Redwood City, CA
    Current Employee - Marketing in Redwood City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Box full-time (More than 3 years)

    Pros

    Aaron is far and away one of a kind, and a very inspirational leader. Marketing team has gone through some change recently, but department leadership is solid, data-driven, and I'm excited for our trajectory from here.

    Cons

    Transparent communication has fallen down across the business a bit as we've grown. Would like to see that continue to be an area of focus for leadership, as it's always something I've valued as a boxer.

    Advice to Management

    Continue to create a transparent culture


  9. Helpful (1)

    "Box Customer Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box full-time (More than 3 years)

    Pros

    - Strong Executive leadership
    - Recruiting top talent

    Cons

    - Career roadmap and career development support
    - Actionable performance review process

    Advice to Management

    A great job bringing in top talent, but building that top talent over time tends to be overly tactical and not strategic in approach. Take more advantage of the the performance review process - make it more actionable to the reviewee and less "going through the motion to hit the OKR that it has been completed." Its also extremely inconsistent process-wise (not a Customer Success issue, but an HR one), fundamentally different every year over a 3 year period.


  10. "Love Box!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place that knows how to work it. Love love love. The experience I’ve gained is invaluable and can’t be replaced. The more we work the more we win

    Cons

    Too much winning, getting tired of it. I’ve found that we conquered our market. Enterprise is ours and now it’s moving into adjacencies


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