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      British Airways

      Part of International Airlines Group

      Engaged Employer

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      Related searches: British Airways reviews | British Airways jobs | British Airways salaries | British Airways benefits | British Airways interviews
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      What is working from home like at British Airways?

      British Airways reviews

      N/A

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance. Great Co workers to work with.

      Cons

      No work from home, Services is subpar

      Good company

      Customer service advisor
      Former employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice environment Good cab service Growth opportunity Salary and OT is good Good management

      Cons

      Rotational shifts No work from home

      Good company to work for

      Apprentice
      Former employee
      Hayes, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can get valuable experience Can work from home (role dependant)

      Cons

      Managers don't really manage or provide enough work. Their apprenticeships do not come with a job opportunity at the end, instead they terminate your contract. I only found out about this with two months remaining.

      Good travel perks, but limited remote work options

      Project manager
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff travel perk is good

      Cons

      1 day work from home policy

      Disappointing

      Anonymous employee
      Current employee
      Heathrow, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the moment can`t think of anything. Standby travel is a good thing to have but you still have to pay hundreds of pounds for your ticket, you may or may not get on a flight and not everyone can afford, or wants to go on holidays. Reduced hours offered to those who don`t wish to work full time.

      Cons

      Unpaid breaks No parking on site No sick pay Constant requirement for greater output but no actual incentives Having to go through security every day if you work in the terminal which realistically adds half an hour to your working hours (unpaid) Pay does not keep up with inflation! Zero effort made to retain staff within the business Zero effort to nurture talent and bring out the best in people, no opportunities to train or gain experience in different areas of the business Managers are stressed, unapproachable, overwhelmed, have no interest or skills to manage Constant mistakes by resourcing department resulting in messy rosters Decisions are made at top level with focus on financial targets only, high level execs do whatever necessary to reach those targets with zero interest in employee wellbeing or how changes affect customers The airline genuinely does NOT care about customers, so avoid BA if you are a people`s person and believe in customer service Bad treatment of employees - the airline only cares about cheap labour, this is why departments are being outsourced to India Horrible uniform that is see through, causes skin disease and no matter how you wear it looks unprofessional, yet no one cares, because the only thing that matters is that it is cheap Some employees are 70+ which puts a lot of pressure on younger colleagues - but BA does not care about employee wellbeing so no one is surprised Positions that require specialist knowledge, experience and being in the terminal are paid less than entry-level, work from home admin roles Constant firing and rehiring of employees on lower pay Hiring people then making them redundant less than a year later (like the entire ARC ticketing team), forcing people out

      1

      BA Pilot

      Senior first officer
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seniority based system and the ability to transfer between fleets and seats, to better suit lifestyle and pay aspirations

      Cons

      Time away from home and the scheduling, which when junior which can affect home life and ability pre arrange activities.

      Friendly culture amongst colleagues

      Content executive
      Current employee
      Crawley, West Sussex, South East England, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaving a toxic work environment and coming to work here was a breath of fresh air. There’s such an open, welcoming and friendly culture amongst all colleagues. Seniors treat you as an equal, with little to no micromanaging (in my personal experience) and there’s a real sense of trust amongst employees. Plus, the travel concessions are a SWEET bonus.

      Cons

      Communication between different departments can be a little lacking sometimes, but I feel this is a natural consequence of WFH culture.

      Great company to work for

      Cabin crew
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to travel the world. Meet lots of people and have different experiences.

      Cons

      Can be hard to juggle with home life.

      Great!

      Cabin crew
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      See the world and friendly people

      Cons

      Away from home and long days

      Great Perks, average work enviroment

      Regional sales manager
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brilliat pension and flight perks Work from home policy 3 days a week.

      Cons

      Management needs better focus and support Constant problems with technology. Head office really needs some work.