What is the hiring process like at Chase?

The hourly pay is competitive for a TELLER role.

The role is now called Associate Banker-ME (ABME). The duties and responsibilities of the role are almost identical to the Personal Banker (PB) role + Teller Operations, but you will not be paid any incentives or commissions and it is not a full-time position (ABME is part-time at 30 hours, possibly less according to what the specific branch needs. When I was hired in 2018, I was a part-time AB at 20 hours, which I did because I was a full-time student and lived at home). The company is replacing the PB role for this ABME role, which is essentially hiring full-time Bankers but paying them as part-time Tellers. And it was difficult to promote into the Relationship Banker (RB) role internally as an AB, at least in my branch; the new RBs were external/outside hires, and from call centers or insurance agencies or other places that weren't even retail banking, which was very discouraging.

Pay is decent, benefits are pretty good

Employees treated poorly, rushed to handle calls, expected to do their job and Frontlines job as well. They are not paid extra for the extra work, they are hiring people for more than we are paid.

None at this given time

- getting passed up for positions -favoritism among branch employees -cliquey culture -not being given fair and honest interview process -lack of communication - very fake culture

Nothing. This place steals your soul

Everything. My experience.. every manager I had had no knowledge when it came to the Basic principles. It's all a game .. suck up and brown nose with the manager, your basically guaranteed to get pulled off the phones for something else when avl. Do good and your job... Phone slave. Micromanaging is insane. You have to run to the bathroom due to an upset stomach.... Better just announce it to the whole floor cause a manager will call you out why you logged out for an unscheduled break. Pay is weak. They are big at "don't share what your pay is" I worked there for 6 years. Top performer. Assisted new hires. Trained. Was leader for my team moral and SME.. yet every year when it came to incentive... 0.10 raise .l to my lame 12.00 an hr.. while new hires walking in are making 21.00-24.00. I applied multiple times to a different department. Hiring manager selected me multiple times but the department I was in.. kept me back. At the end when I tried go to HR... All of a sudden I was put on a PIP!! Just a way for them to keep me.