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      Ciena

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      What are perks and other benefits like at Ciena?

      Ciena reviews

      Decent

      Fulfillment specialist
      Former employee
      Belfast, Northern Ireland
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, helpful colleagues, work from home and remote

      Cons

      Redundancies happening often, old style management

      1

      Being a contractor here is awful

      Contractor
      Current contractor
      Ottawa, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The office is pretty (but there are no snacks, only a handful of fruits that are gone in 10-20 minutes) - Ability to work from home is nice - All the software is surprisingly up to date, I mean latest versions

      Cons

      - Being a sole contractor in my department is awful. I very feel isolated and left out all the time. - No access to more than half the internal site, no benefits, no PTO, etc, and all while everyone else enjoys it and asks you about it and you don’t have it. - Inconsistent pay (had a few weeks missed, although they were eventually paid, just later) - No pay over so called company holidays (when Ciena pays its employees but you being a contractor get nothing, which also reduces the pay for stat holidays because of those “missed” days) - No onboarding info, no training - No opportunities to be hired internally, while they seemingly hire - The laptop they gave me had to have everything installed. When I started working here, I ended up spending over a month to get all the software I needed for work, and management instead of getting involved just wished me luck - Can’t participate in anything, like internal activities - Their diversity initiatives are incredibly performative, during almost a year that I’m here there has been a lot of talk and presentations, but no actions. Higher and upper management is still 100% all white men. You can start seeing POC and women closer to mid and lower management - I find it ridiculous that they are proud of getting a bunch of donations from average employees (even if for good causes) that doesn’t even amount to a third of CEO’s pay. Maybe the CEO could chip in some of his incredible several million bucks bonus instead of asking for donations from people who earn waaaaay less than him. How much did he donate, eh?

      avatar
      Ciena Response
      now
      Thank you for taking the time to share your feedback. We're sorry to hear that your experience is not ideal and would like to do better. If you'd like to continue this conversation, please get in touch at cienafeedback@ciena.com.

      Good

      Software engineer
      Current contractor
      Ottawa, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture, benefits, interesting work. Direct management was very good.

      Cons

      A bit disorganized at times

      Poor Management Practices and Unhealthy Work Culture

      Software engineer 4
      Former employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits as compared to other companies in Gurgaon

      Cons

      The management culture here is concerning. Favoritism is common, and employees are often expected to gain favor with managers instead of being recognized for their work. New tools and processes are introduced without proper research, training, or clear communication, which creates confusion and inefficiency. Work-life balance is nonexistent, with average working hours exceeding 11 hours a day. There are also instances of unprofessional behavior in the workplace, which further reflects the lack of accountability within leadership. Overall, this environment discourages genuine performance and professionalism, making it very challenging for employees to grow or feel secure in their roles.

      1
      avatar
      Ciena Response
      now
      Thank you for sharing your feedback about your experience at Ciena. We are sorry to hear that your time with us did not meet your expectations. At Ciena, we are committed to fostering a positive and inclusive work environment where employees feel valued, supported, and empowered to succeed. Your concerns about management practices, work-life balance, and workplace culture are important to us, and we take them seriously. We continuously strive to improve by listening to feedback from current and former employees. If you feel comfortable, we encourage you to share more details with us directly at cienafeedback@ciena.com so that we can better understand your experience and work toward meaningful improvements. Thank you again for your input, and we wish you the best in your future endeavors.

      Recognition of your work

      Svt/pv engineer ib
      Current employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits plan for the employee.

      Cons

      Recognition of your work is hard.

      avatar
      Ciena Response
      now
      Thank you for sharing your feedback. At Ciena, we're committed to improving the experience of our talented team members. If you’d like to discuss your concerns further, please reach out to us directly at cienafeedback@ciena.com.

      Micromanagement and Gaslighting

      Cybersecurity analyst
      Former employee
      Makati City
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Full wfh -US management is okay

      Cons

      -Low ball offer -Mass resignation in PH cyber team because of poor management -The manager is hoarding the benefits and opportunities to everyone -Employee concerns are often met with gaslighting instead of support -Raising concerns directly to the manager gets you labeled as toxic -Manager insists there are no issues but things are clearly falling apart beneath the surface -The US team has their shift covered, yet the manager keeps pushing to add three more PH analysts unnecessarily.

      1

      Innovative and employee focused

      Marketing program strategist
      Current employee
      Buffalo, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ciena is an innovator in the industry and makes for exciting work. They are very employee focused with great benefits, compensation , PTO, family leave, and additional perks.

      Cons

      Work can be long and in an effort to properly align the organization change and restructuring has been frequent.

      Bad management, excessive pressure, toxic environment

      Senior software engineer iii
      Former employee
      Ottawa, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good technology, great benefits, interesting work.

      Cons

      Bad management, always behind deadlines with poor planning. Toxic environment with excessive stress and pressure. No work-life balance.

      1

      Salary

      Software engineer 2a
      Current employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and good benefits

      Cons

      No such cons to highlight

      Overall good place to work

      Business operations analyst
      Former employee
      Hanover, MD
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and ability to learn

      Cons

      A lot of management over turn. Always changing.