What are perks and other benefits like at Clearlink?

Great staff, making friends is pretty simple, a bit flexible, remote and great benefits

Pay is not the best, teams are constantly changing, and just a bit too under a telescope for my liking. there is an AI constantly recording every call which is good to figure out any mistake made but annoying.

Supervisors are nice and have good benefits + flexibility

Back to back calls all day

Such a great culture with amazing benefits and a flexible work/home life balance

Recently went from working from home full time to having to be in office 4/5 days of the week.

Good benefits and some of the teams are very nice.

No raises that are meaningful. They invest in you as an employee, but there is no room for upwards movement.

Flexibility with work schedule and time off. Benefits are decent and pretty good support from leadership.

The job in itself is not worth the $16/hr + very little commission you can potentially get. Half the calls you get are not hot leads. It can be a good sale if you’re able to flip the call into a sales opportunity but it can be hard when someone is only calling about tech issues, billing or whatever else non related to a solid sales call. They grade you so strategically to a T so if you slip up and forget to read a statement it’ll count against you until they can ultimately fire you because of it. They also take 25% off your commission because of that and high commission is hard to get in itself unless you get a lot of hot lead calls which is also unfair because it seems more seasoned agents get the hot calls while others struggle to get any good calls for the entire week. It definitely fluctuates so the influx and type of calls you’re getting that week can make it more challenging to gain higher commissions or a decent amount of money weekly. Effort could be rewarded more in this role but I guess their process and what you’re being graded on just comes with the nature of the job. I wouldn’t recommend unless you’re really desperate but to each is own. If you can handle and thrive in this type of environment go right ahead.

Great benefits and management team

Pay is kinda low and you have to be at your desk

- good benefits, a lot of DTO, relatively chill office environment, direct management and coworkers are great people

There were multiple rounds of layoffs during my time, including some roles being outsourced, which made the work environment feel uncertain.

Love my boss and love the office. Great benefits and good wfh flexibility.

Hardly any. Tough clients but that comes with any job.

great benefits, good people and fun environment.

Sales management are back stabbers and will promise you the world then turn on you in a drop of hat.

I met some of the best people I know at this company. They were all so kind, smart, and hard working, and I learned so much in working with them.

It's very possible that economically the company was in a tough place anyways, but I don't think it should've been reflected so aggressively in the way they started treating employees. I didn't appreciate being treated like a kid who could only work well under supervision, while most of the company remained remote. Not only that, but there was a major discrepancy between the treatment of those who were in office vs those who were remote, the latter also losing benefits. The layoffs were handled poorly, the townhall leak was somehow handled even worse, and they killed DEI right after the CEO said what he did. Career pathing at the company is non-existent and the pay isn't up to industry standard. When I brought everything up in my exit interview, they acknowledged that everyone who had left before me had said the same things, but there was nothing they could do about it.