What is the hiring process like at MetLife?

Supportive team and Managers. Everyone is invested in your success. The training has been outstanding and they give you a lot of time and resources to become more familiar with your role. New team members get a long ramp up period with weekly check in with manager to give you constructive feedback on progress. Really great benefits. The role is primarily remote with requirement of one in office day per month. This is the first company I have worked for that really strives to live its mission and so far live to the values they speak to. Employees are encouraged to present new ideas. Onboarding was easy. The interview process was 2 interviews with a lot of behavioral based questions. I am still pinching myself because it seems to good to be true. 5 months in and.I still feel that way.

The salary is low compared to clinical jobs, but still the best decision I have ever made. The people and culture of the company as a whole helps with the pain of low compensation.

Great work culture. Welcoming to fresh graduates. Great for acquiring soft skills.

Will only hire you as a contractual employee. Only after being recruited will you learn that you are hired through a third party which is only on paper because the third party had no involvement in any step of the recruitment process. Being a contractual worker means no religious holiday bonuses your first year. Most importantly, chances are very low for you to get promoted to a permanent employee.

Flex work from home schedule. Benefits are decent.

The most toxic work environment I’ve ever been a part of in 25 years. It’s the old bait and switch concept. Everyone is so welcoming during the interview process and during the job offering but once I got into the nitty-gritty, daily grind I was on my own. The “training” is awful and doesn’t apply to 90% of the position. Management and the “team” (NOT a team at all) throw new employees into customer work without sufficient support and set them up for failure. No one is appreciated and morale suffers. There are zero opportunities to move up and the constant “self assessment “ requirements ensure no potential for growth. Middle management doesn’t care at all! Antiquated technology and “project management tools.” Software is completely outdated. The CSC role is basically flying by the seat of your pants, trying to solve an impossible amount of problems and issues with absolutely no clear resources or definitive answers. I’ve never been more stressed or unhappy with my job and the company culture. I feel so lucky to have gotten out.

- none, please do not work here if you value your work-life balance and have a desire to enjoy your days - you will learn to hide that you’ve been crying in the bathroom quickly

- Different role from what was described in interview process and on job descriptions - Most toxic work environment where management team does not check in on employees - Total lack of diversity within the Aurora office, only saw two Asian people and 5 Black people in the entire building during my time at the company - often heard racist, ageist, and ableist comments that were never addressed or handled - Lack of resources and forced to rely on outdated systems which the majority of people do not know how to use and the main thing we were told in training was "learn which people you can use" - The number of accounts is too high per person and we are even told to lie to clients about how many we actually have - Underpaid for the amount of work and expectations and lack of benefits in comparison to other companies, also wide pay gap - majority of the training was not relevant to the actual job

401K matching policy is alright, I suppose. If you put in at least 3% of your paycheck, they match it up to 6%. Lots of networking and social opportunities to get involved with the company. In theory, there are also tons of educational opportunities but it depends on your manager if you’ll actually get a chance to participate.

Overbearing manager who would do “sneaky” things to try and catch members of our team messing up. (I put sneaky in quotes because that is exactly the word another team-member used to describe the behavior/tactics. Additionally, when I first joined the company I would share some ideas for future projects and/or work with my manager, since I wasn’t assigned any specific projects. He constantly told me they were bad ideas that wouldn’t be helpful. He continued to have me perform mundane tasks that gave me no sense of ownership over anything the company was working on. Manager also often said inappropriate things and it took over a year before he would give me the contact information for our HR rep. I asked him multiple times and he would say, “Well, what do you need?” and then I would give a vague response to which he would say, “Oh, don’t bither her with that. I can take care of it.” I know of two people who had disabilities who were denied claims by the company, despite having tons of documentation showing they could not have been at work due to their conditions. One of them was actually in the hospital for two weeks, but the company still denied his short-term disability claim. He said it was “hell” going back and forth with them and trying to get them the documentation they needed to approve the claim. The process he had to go through to get approved was convoluted and prohibitively difficult. He was already under so much stress and they only piled onto it and then denied the claim anyways, which put him into a huge financial bind.