MetLife Reviews | Glassdoor

MetLife Reviews

Updated November 24, 2017
2,563 reviews

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3.3
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Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
893 Ratings

2,563 Employee Reviews

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Pros
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More Pros and Cons

  1. "Best company so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storage Engineer in Raleigh, NC
    Current Employee - Storage Engineer in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MetLife full-time (More than 5 years)

    Pros

    This company is family oriented, great environment, great bosses.. colleagues will help you if needed. There’s a lot to offer even if your beginner.

    Cons

    Infrastructure is not that smooth compared to my previous company, but it’s going there. Of course some employee and bosses are not the same.


  2. "seles rep"

    StarStarStarStarStar
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at MetLife (Less than a year)

    Pros

    great work environment to work in.

    Cons

    to little work to work in

  3. Helpful (1)

    "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Planning & Strategy Consultant in New York, NY
    Former Employee - Senior Business Planning & Strategy Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetLife full-time (More than 5 years)

    Pros

    MetLife overall has a great culture where you will find people are easy to work with. If you are looking for career progression, opportunities are there if you seek them out. Hours are generally pretty good and there is generally good worklife balance. This is a place where you can grow professionally.

    Cons

    As with any large company, your experience will vary based on which team you are on and who your manager is. Junior or early career employees tend to be underpaid and there are many instances of people leaving to get a salary bump and later coming back. The company is quite large and has a great legacy, which means it isn't always the most nimble or open to taking strategic risks.


  4. "Great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MetLife full-time

    Pros

    Amazing people to work with, good work culture, flexible hours and compensates well, promotions or lateral changes are easy to obtain.

    Cons

    company disorganization at times can lead to confusion when joining the company


  5. "Claims Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (More than 10 years)

    Pros

    Having a clear vision and strategy, market leader.

    Cons

    Work load is relatively high


  6. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at MetLife full-time

    Pros

    excellent work culture; IT opportunities are plenty for growth

    Cons

    dynamic and lot of change in progress


  7. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Coordinator in Charlotte, NC
    Former Employee - Senior Marketing Coordinator in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetLife full-time (More than 3 years)

    Pros

    Strong higher level leadership and great flexibility (work from home options and family friendly). Healthcare and 401K benefits were great as well.

    Cons

    New global marketing efforts were not good - the new global marketing management executive was brought in right before I left and she changed everything. Not sure why MetLife allowed this considering the marketing efforts she implemented at her previous organization caused their sales to go down significantly during her tenure there - then went back up once she left!

    Lower level management needs a lot of improvement. Some bad apples with no management or leadership skills.

    Advice to Management

    Give your employees more opportunities to grow and achieve bonuses more than once a year.

  8. Helpful (2)

    "Talked a good game, but little follow through"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PMO Consultant in Cary, NC
    Former Employee - PMO Consultant in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MetLife full-time (Less than a year)

    Pros

    * Lots of energetic employees
    * Good health benefits
    * Decent PTO and retirement benefits
    * Rapidly expanding base in Raleigh-Durham

    Cons

    * Erratic recruiting practices: I saw a BA with 20 years' experience hired in an entry-level position, and a junior BA who I worked with previously (and functioned at the junior level) hired as a team lead
    * Middle management is relatively unskilled
    * Poor communication to "transitioned" employees: one NY employee on my team was preparing to relocate to Raleigh for the job, but his replacement had already started and no one communicated this to him
    * Change is preached, but inside, it's all silos and no one is open to transformation


  9. "It is true about layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STD Claim Specialist in Tampa, FL
    Current Employee - STD Claim Specialist in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MetLife full-time (Less than a year)

    Pros

    Overtime and there are always jobs open in Tampa. The campus is also lovely and you get to work from home

    Cons

    The gym is not free, managers can come off as rude, they lied to employees. The elevators are scary to ride in. The employee committee is awful and no one partakes in any activities

    Advice to Management

    Don’t lie to your applicants. Give everyone a fair chance and make new managers have a mentor and take management classes.


  10. "23 year vet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Call Center Sales in Bridgewater, NJ
    Current Employee - Assistant Vice President Call Center Sales in Bridgewater, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MetLife full-time (More than 10 years)

    Pros

    Lots of work from home flexibility. Wide array of job opportunities in different businesses and disciplines. Corporate culture improving. Very competitive pay. Competitive benefits. Huge geographic spread.

    Cons

    Highly matrixed work environment with centers of excellence for service, IT , Claims. Can create unclear if not competing accountabilities and priorities. Recent heavy emphasis on bringing in outside talent, especially from the consulting space.


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