Pearson FAQ

Pros

Pearson used to be a great place to work where you felt proud to be a part of the team. In the last 4-5 years, the only decent thing about working at Pearson were the benefits, PTO, tuition reimbursement opportunities, and flexible work. There are also some great people who work there, in middle management and on teams.

Cons

Oh where to begin! Reorg every single year with layoffs of people who were actually knowledgeable about the market they served and were putting in the work. So much talent wasted! Every year the company has a different vision, changing things, laying people off, and then doing a total 180 a year later. If you hang around long enough, you'll be doing what you were doing 5 years ago. Decisions are made with no understanding of the customers' needs or market trends. Lots of backstabbing and politics. Those who get laid off are given the opportunity to apply for the "new roles," but it's a shame because most of the time, the management knows exactly who they want and who they don't want. People get laid off and told their roles are no longer needed only to see their former managers/colleagues being put in their old roles a year later. So much corrupt behavior with absolutely no accountability. People hiring friends and family members with zero experience and HR doing nothing about it. Do not work there!

Advice to Management

Really look at your talent. Most are really just waiting to get their severance package. Low morale because vision isn't clear. Very little new product and solutions, which means your competition is eating your lunch.

Pros

Great health benefits and generous time off package.

Cons

Very siloed. Departments do not work well together. Frequent department leadership changes. Frequent and confusing policy changes.

Advice to Management

Stop pretending that one process will work for all product lines. They have different customers with different needs. Try to make employees feel like a valuable asset instead of a cost that is reluctantly incurred.

Pros

Good benefits and perks such as one free non fiction book a month

Cons

Unorganized customer support structure, no updated resources. Leadership was not able to provide clear direction. Over half of my team left before busy season or took short term disability. This put a huge strain the remaining team and caused mass burnout. In the que for 8 hours a day does not allow for any follow up.

Advice to Management

Understand the “why”… unattainable metrics and lack of support materials makes it really hard to succeed in the role.

Pros

401K Matching Medical, dental, vision benefits Generous PTO Plan Growth and advancement opportunities

Cons

Pay is not competitive Lack of communication

Pros

maternity benefit from the company is really great, hmo, work life balance

Cons

career growth, not much trainings provided