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      SSM Health

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      What is working from home like at SSM Health?

      SSM Health reviews

      Lousy pay but great work from home benefits

      Medical coder
      Current employee
      Saint Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home, great education

      Cons

      constant audits, productivity pressure, new encoder that’s terrible to use

      1
      avatar
      SSM Health Response
      now
      Thanks for taking the time to share your experience of working at SSM Health. As an organization, we review salaries yearly as part of the merit process and have a dedicated compensation team that continually adjusts levels based on data and feedback. We are responsive to all the feedback we receive across our external and internal channels, and we appreciate the information you have provided. If you have any further feedback to share, please email us at recruiting@ssmhealth.com. Thanks so much!

      Information Technologies

      Epic analyst
      Current employee
      Madison, WI
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and work from home.

      Cons

      Lower pay rates and minimal benefits.

      Awesome

      Patient access representative
      Current employee
      Richmond Heights, St. Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous pto, work from home friendly

      Cons

      None, nothing, zero, no, not

      avatar
      SSM Health Response
      now
      We are so grateful for your kind words! Thanks for sharing your review with us and the community. If you have any additional feedback to share, we encourage you to email us at recruiting@ssmhealth.com. Have a wonderful day!

      Unstable Work Place

      Customer service
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home and great coworkers

      Cons

      Where do I begin? We were outsourced to Optum in 2022, only to have SSM break the contract with Optum in 2023. Now SSM has offered former employees their jobs back, so they can continue to support SSM. Unfortunately, for SSM most of their talent has found new jobs with stability.

      Recent changes

      Cash applications representative
      Current employee
      Saint Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is nice

      Cons

      With the recent changes over the years it seems to be going down hill for employees

      avatar
      SSM Health Response
      now
      Thank you for taking the time to leave us a review. We appreciate your review and the honest comments you provided. Because we don't take feedback lightly, we ask that you email us at recruiting@ssmhealth.com with additional details about your experience so we can share your thoughts with the appropriate parties. We hope to hear from you!

      #1 Value is Profit

      Scheduling analyst
      Current employee
      Madison, WI
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some opportunities to work from home.

      Cons

      Every decision the company makes revolves around their profit. Staff are over worked and underpaid and this has a direct affect on patient care.

      avatar
      SSM Health Response
      now
      We appreciate your time in bringing this matter to our attention. The best way for SSM Health to grow and improve is to listen, so please know we value your feedback. Please reach out to recruiting@ssmhealth.com with any further comments or details, and our team will carefully look into this situation. Thank you!

      Pay

      Staffing coordinator
      Current employee
      Oklahoma City, OK
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, fast pace

      Cons

      Bad management, voice isn’t heard

      1
      avatar
      SSM Health Response
      now
      Thank you for your review. We do appreciate and value your honesty as a current team member, and are very sorry to hear your experience with management has not been positive. We'd like the opportunity to discuss your experience further to help us create a better environment for our team members in the future. If you're comfortable with it, we ask you to email us at recruiting@ssmhealth.com. Thank you!

      One of the best jobs

      Call center representative
      Current employee
      Oklahoma City, OK
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Good management Team support

      Cons

      Calls can get stressful Unorganized training

      avatar
      SSM Health Response
      now
      Thank you so much for your kind words. We truly appreciate your willingness to share your experience with SSM Health and are glad you are part of our team. If you have any additional feedback, please email us at recruiting@ssmhealth.com.

      Senior Accountant

      Accountant/senior accountant
      Current employee
      Saint Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home with little in office

      Cons

      The work to life balance ratio.

      Loyalty Doesn’t Matter

      Registered nurse
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are great Close to home

      Cons

      Management upper levels are only concerned with numbers and cutting costs. Short staffed and unsafe. Do not have supplies needed. Equipment/Older rooms need updated.