Pros
Absolutely no pro's to rave about.
Cons
Working at SkyWest in Crew Support was one of the most demoralizing and disappointing experiences of my entire professional life. The pay is insultingly low considering the immense responsibility, complexity, and pressure of the role. You are expected to perform at a high level with virtually no real training, just hundreds of pages of dense policy dumped on you and then you’re punished if you haven’t memorized it all. You’re reprimanded for asking too many questions, even though you're new and trying to learn. Yes, asking questions will get you written up or seen as incompetent.
The corporate office is bleak. Everyone looks drained, dark circles under their eyes, flat expressions, completely checked out. You walk through the halls and feel like you’re in a hospital ward for the emotionally dead. The management in Crew Support is especially soulless and out of touch. They treat people like disposable cogs, not human beings. It’s clear that employee wellbeing means nothing to them.
The “training” is a joke. You’re walked through policy and then thrown into real-world situations where you’re expected to already know what to do. I was failed during my assessment not for major errors, but for minor, self corrected mistakes that were documented obsessively just to justify getting rid of me. Meanwhile, supervisors who trained me admitted they were job-hunting immediately after starting, and some of them still are even after nearly a decade. Why? Because the pay barely increases (think $0.10 raises per year), the stress is massive, and the hours are brutal.
SkyWest proudly underpays Crew Support because they know they can exploit people who are desperate to break into aviation. It’s predatory. And when management tells you, “If you show up and don’t give up, we won’t give up on you,” it’s a flat out lie. I did everything right. Showed up early, worked hard, took notes, asked questions and they still cut me loose without any real justification.
This job drained me mentally, emotionally, and physically. It made me question myself every single day. No part of this was worth it, not for the pay, not for the experience, and definitely not for the treatment. Avoid this company like the plague unless you're looking to be devalued, overworked, and eventually thrown out.