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      Spokeo

      Engaged Employer

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      What are perks and other benefits like at Spokeo?

      Spokeo reviews

      Family business

      Engineer
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good "hourly" pay if you throw away your sense of ownership of caring about the business and considering that working load requires significantly less than 40 hours per week. You can comfortably work another full time job, still having good work life balance. People have commonly rated 3-5 days for a ticket that in another company would give consistently given 1 day. Not a bad thing if you want to chill and earn free money. Just don't do any extra work otherwise you'll be the black sheep in the herd. - Cool team bonding and company events - There are cool people here, but they don’t have any decision making power. - Good place to chill and work a side job or another full time and "retire". Not a great place to grow if you're not related to any of the founders. - Flexible working hours

      Cons

      - If you have an ownership mindset, you will hate your life here - Boring work with almost no distinguished job titles, you're pretty much all working on the same set of tickets that upper management decides is most important - People in power don't care product is bad. Just because SEO went down, less people can get scammed from the product and hence financials go down. Good products will get traffic regardless of SEO. There are competitors out there that do not charge a dime with more accurate information. Result is a 20% team downsize and slashed benefits. - Top down leadership with most of the true decision making power dependent on the CTO who has to sign off on literally everything, at least in terms of anything technical. 99% of the decision making power is based on family business as there are a lot of related relatives in the company from C suite perspective so they basically have immunity and are important stakeholders. - Highly political environment despite feeling that it is fairly casual. Since CTO has to sign off on everything, everyone else is just concerned about keeping him happy rather than improving the product. Leadership is low-key looking for slaves without being too direct. Aka sheep who just follow orders. - False sense of teamwork and closed minded leadership. Not forward-thinking. Stubborn. - Dystopian environment and culture.

      9
      avatar
      Spokeo Response
      now
      We’re certainly proud of the fact that we provide strong pay and benefits and have a strong company culture, an aspect of which is bringing teammates together for fun, interesting events (either in-person or virtually, depending on each teammate’s location preference). Though there are times that specific work just has to get done, we also try to give engineers the opportunity to work on other projects that are suited to their skills, interests, and/or appetite for learning, while also striving to respect each person’s desired level of work-life balance. Teammate engagement is something we regularly seek feedback on (through surveys and other channels). Though there is always room for improvement, our survey results show that we have made significant strides in creating an environment that promotes and fosters teammate engagement (though engagement is a two-way street that requires teammates to be willing to engage). If you are a current employee, you know that listening with empathy is one of our core values. We encourage you to reach out confidentially to our HR Department if you feel uncomfortable speaking directly with the CTO. They are here to understand your concerns better and work with you to find ways to enhance your engagement and experience at Spokeo. We are committed to working together to create a positive and productive work environment for everyone.

      Decent

      Customer care representative
      Current contractor
      Pasadena, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      IF you get hired in, they have great benefits. This includes, wfh setup, dental, reimbursements, bonuses, etc. The company culture seems great as well...

      Cons

      As a contractor you mak $18/hr, if you get hired on it's $20/hr. Pay does not reflect a livable wage in 2024

      avatar
      Spokeo Response
      now
      Thank you for taking the time to share your feedback! We’re glad to hear you’ve enjoyed the benefits and culture here at Spokeo - creating a positive work environment is something we truly strive for. We appreciate your note regarding the pay for Customer Care positions. The rates you mentioned are regularly reviewed to stay competitive. Additionally, performance reviews are a key part of our process, allowing for merit-based increases as we support the growth and development of our team. We continue to look for ways to enhance the experience for all teammates including through training and open communication. Thank you again for your time at Spokeo!

      Good Company to work for

      Customer service (csr)
      Current employee
      Pasadena, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. good benefits. Good work environment

      Cons

      calls from customers can be draning due to them being aggressive

      20% staff reduction, going downhill

      Senior software engineer
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * True Remote-First Culture: Never felt pressured to go into the office * Decent Compensation: Salary and benefits are... satisfactory. * Many engineers care about best practices and advocate for positive changes in the codebase. * Less bureaucracy: As a small company, there is less red tape, though it's not completely absent. * Work-Life Balance: Used to be good, but has been deteriorating amidst the scramble to save the company.

      Cons

      * Recent 20% staff reduction * Ongoing Silent Layoffs: Folks frequently fired for 'performance reasons' * Incompetent Engineers: Promotions are based on seniority and politics rather than performance, and people are often fired for going against the grain * Lack of Diversity, especially among engineers/leadership. Practically zero female representation. D&I efforts are lip service at best

      10
      avatar
      Spokeo Response
      now
      We continue to serve millions of unique visitors on a monthly basis and will keep investing in new products and features so that we can indeed unlock more value for our users and subscribers. Despite recently having to make the tough decision to part ways with some teammates, we continue to be bullish about the future. Our company culture remains vibrant, and we continue to offer perks like our flexible work location program (thank you for noting it!) and great healthcare benefits while also keeping our compensation packages highly competitive.