Spokeo FAQ

Have questions about working at Spokeo? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Spokeo.

All answers shown come directly from Spokeo Reviews and are not edited or altered.

29 English questions out of 29

April 17, 2020

What are perks and other benefits like at Spokeo?

Pros

Some genuinely awesome and talented people work here. The benefits and perks are above industry standard. The equipment provided is top-of-the-line.

Cons

Spokeo’s management team continues to act as its own worst enemy. From hire to exit, you’ll be amazed watching this team repeat the same cycle of mistakes. Eventually you’ll be caught in the crosshairs. You’ll think you’re safe... until you’re not. Accountability - there is none. Many of the leaders at Spokeo refuse to look within for the answers to their problems. Most employees walk on eggshells and avoid conflict by blindly agreeing to ridiculous proposals. You might try to fight it at first - they hired you for your decades of experience, right? You’ll quickly find out that a few HBR articles and a 2013 blog post from your-area-of-expertise.net make your leadership team more equipped to do your job than you are. The corporate brand is entirely disconnected from reality. The company that obscures its pricing/subscription model to sell private data to vulnerable customers can’t genuinely think it should be viewed as a champion of transparency. This absurdity has a real impact on the people responsible for the day-to-day operations of the company. I feel for the customer care team - no amount of free lunch makes up for being berated all day. I guess paying for premium ad placement of why Spokeo is a great place to work is cheaper than fixing the actual systemic problems. When things go from sour to toxic, senior managers have the luxury of being let go. The rest of us get to enjoy public humiliation, character assassination, and gaslighting while being moved deep into obscurity in an attempt to force a voluntary departure. You get bonus pain points if you’re a woman or person of color. Finding a new job is painful with Spokeo on your resume - prepare to articulate how you sold your soul and still have nothing of value to add to your portfolio.

Advice to Management

In the sake of transparency, don’t downvote these reviews into oblivion. It takes a specific personality type to be successful at Spokeo - potential hires should know what they’re getting into.

The benefits and perks are above industry standard.

April 17, 2020

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September 9, 2020

Does Spokeo offer vision insurance?

Pros

Free food. Free drink. Chill working environment. Scrum manner working environment

Cons

I dont see any cons

Free food.

September 9, 2020

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July 29, 2019

Does Spokeo offer massages?

Pros

I enjoy the work environment here. People are friendly. It's an everyday thing to see co-workers smiling and laughing, in meetings and throughout the day. The ping pong tables and pool tables get a lot of use, and employees tend to have a healthy amount of socializing, including enjoying the company provided beer :-) Spokeo has done a lot in recent months to change in key areas where it was needed and I'm very optimistic about what the future looks like here.

Cons

I was warned by more than a few coworkers of the "Spokeo 15". With all the free food, snacks, drinks, and beer...it does take some discipline to avoid overeating! However, I love not having to make a decision about where to eat every day since they bring in lunch daily. Other than conference rooms, Spokeo has a very "open office" floor plan (even the CEO does not have an office). "Open office" floor plans have been all the rage in recent years, but some of us do our best thinking when we can isolate and control interruptions. The company has a history of not allowing working from home. For those of us who work most effectively by splitting work between environments, this precedent hinders top performance. I hear things may be changing to allow for more flexibility, and I certainly hope this will be so. I believe employees should be measured by the results they create, rather than the hours they are at their desk.

Advice to Management

Keep the great culture and benefits that make this company excellent to work for! Allow employees the flexibility to work remote one day/week, contingent on them maintaining excellent performance. Of course, some roles require on-site presence more than others. But more flexibility in this area can help attract better talent, employees get to work in the fashion they are most productive and creative, and company profitability increases.

With all the free food, snacks, drinks, and beer...it does take some discipline to avoid overeating!

July 29, 2019

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September 8, 2020

Does Spokeo offer dental insurance?

Pros

- Amazing benefits: medical, vision, and dental premiums are 100% paid by the company. - Daily catered lunch (pre-COVID and WFH period) - Fun coworkers. It honestly feels like a big family. I've made friends here that I've kept in touch with even after they moved on to other companies. - Holiday and company anniversary parties - Department heads and team leads are very responsive to feedback and open to change - Our company is full of diversity and the founders are constantly in the loop and considerate when it comes to current events. - Reviews/raises every 6 months (up to 5% raise each time)

Cons

- WFH option was only offered to Customer Care following COVID. It was unheard of as an option for the department prior to that. - Customer Care and the other departments feel very disconnected from each other. - Customer Care is understaffed and the agents are often overwhelmed by the number of calls or chats coming in. Leadership has had to jump in and help every day for a long time now - There are not many opportunities to move up within Customer Care. We had more opportunities available a few years ago. - Raises could be better.

Amazing benefits: medical, vision, and dental premiums are 100% paid by the company.

September 8, 2020

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February 27, 2019

Does Spokeo offer malpractice insurance?

Pros

- Snack - Free lunch - Good Insurance - Founders and C-level at least are trying very hard to stir the company to the right direction

Cons

- C-level are very disconnected from what is really going but at the same time trying very hard to be involved - Endless meaningless meeting where middle management trying to put up an act in front of the C-level when there is really not much going on - Incompetent directors and VP level managers

Good Insurance

February 27, 2019

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29 English questions out of 29

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