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      Sun Life

      Engaged Employer

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      Related searches: Sun Life reviews | Sun Life jobs | Sun Life salaries | Sun Life benefits | Sun Life interviews
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      What are perks and other benefits like at Sun Life?

      Sun Life reviews

      Work-Life Balance Can’t Make Up for Confused Strategy and Internal Politics

      Director
      Former employee
      Toronto, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-Life Balance: Sun Life generally provides good work-life balance. Flexibility with remote work and reasonable hours is a positive aspect of working there. Opportunities for Professional Growth (If You Seek Them Out): While not always structured, there are chances to learn new things if you’re proactive. Some areas encourage certifications and development, but it depends on your team. Good Benefits Package: The benefits, including health insurance and vacation policies, are competitive and generally supportive of employees' personal needs.

      Cons

      Lack of Direction & Leadership: Leadership prioritizes politics over strategy. Teams compete instead of collaborating, creating confusion and inefficiency. Toxic Culture & Resistance to Change: Internal politics, egos, and resistance from long-term employees make meaningful change difficult. Gender Diversity Issues: Women in leadership are underrepresented, and problematic behavior toward women has been overlooked.

      2

      Good on paper

      Data analyst
      Former employee
      Toronto, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, decent benefits, good investment matching.

      Cons

      Limited autonomy, micromanagement, false sense of urgency for projects that people barely use beyond quarterly review.

      2

      Ready to Adapt

      Client service associate
      Former employee
      Manila, Manila
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a perfect company to work for. There are a lot of benefits and perks.

      Cons

      the workload is taking it's toll to a lot of employees. although all are willing to share their time and effort to help reduce backlogs (due to unforeseen events). new FTE's should be given to each department that needs a hand.

      Benefits

      Accounting manager
      Former employee
      Toronto, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and work from home.

      Cons

      very traditional and old culture.

      Easy job

      Customer service representative
      Former employee
      Waterloo, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, PTO and room for growth.

      Cons

      Alternating shifts and constant change in management.

      Great company with decent benefits

      Director
      Current employee
      Wellesley Hills, MA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous employee benefits including hybrid work and a sabbatical program.

      Cons

      Low pay compared to competitors in the industry.

      Sun Life itself is ok but has no control over individual advisors and how they pay/treat staff

      Administrative assistant
      Current employee
      Regina, SK
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is good Good company to work for

      Cons

      Many advisors are incompetent or dishonest and Sun Life doesn't seem bothered with it as long as they are making money Sun Life has no control over how advisors treat or compensate their staff so unless you are a sun life advisor yourself, you could end up being paid WELL below industry standard with no benefits. Sun Life doesn't care. There is not really an HR department so if you have an issue with your boss - too bad. Training is a joke and minimal at best Head office is terrible. You never get a consistent answer. You can deal with repeated issues for weeks or months because no one takes responsibility. You can expect to waste half your time following up trying to get other people to do their jobs There isn't much room for growth on the admin side unless you want to get licensed which just means the advisor gives you more of their work for minimally more money

      Great place to work

      Senior communications specialist
      Former employee
      Toronto, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, benefits, flexibility felt supported with some of my managers

      Cons

      Takes a while to move up to the next level even when you are performing well

      1

      Great Place to work 4 years in a row

      Customer service representative
      Current employee
      Taguig
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has Great benefits and great culture

      Cons

      Some managers like to micromanage. Scorecard can be tough in some LOBs.

      Great benefits

      Case specialist
      Current employee
      Portland, ME
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and work life balance

      Cons

      Salary could be better but is not bad

      1