What is a typical working day like at Texas Roadhouse?

The free food every night

The tips weren't always consistent

* opportunity to cross-train and get a promotion (host/bussing/food running/to-go/answering phones/serving) * can have no experience * management isn’t harsh * fast paced (I liked that but I understand others don’t) * nice restaurant that brings in lots of regulars and families * not the kind of restaurant where customers are usually upset or disappointed (obviously customers are customers) * co-workers are mostly friendly, productive, and willing to answer your questions if you’re new * discount on food (either 20% or 40%, sorry I can’t remember) * relatively slow before 4:30pm (this is a pro or con depending on your perspective) * looks good on resume * several workers smoke or vape (I don’t smoke and this is a pro or con depending on your perspective but it means taking smoke breaks is okay) * a benefit if you speak some Spanish since a couple customers only speak Spanish, but I didn't and you don't need to because there are other employees who speak it and will come help (I'm definitely gonna learn it now tho!)

* no scheduled breaks so you take them when it’s not busy * shifts are usually 6 hours at a time * only free food during shift is bread and what’s leftover at the end of the night * management is unorganized * servers get paid around $6/hr and make the rest in tips but have to pool some of their tips with hosts/food runners/bussers since those jobs don’t get tipped * lots of standing and not a lot of places to sit * no official place to take breaks so you sit in the covered outside area in the back with the dumpsters and the people who take smoke breaks (not against smokers, just wish there was an inside place to take a break) * most workers who aren’t students (especially servers) have another job somewhere else to help pay bills * only one hiring day a year

Night only and flexible scheduling

Small sections Aggressive and petty management Management played favorites Corporate rules for service create non personalized experiences and staff Hiring type

good managers, friendly coworkers that help throughout the shift

Hard to manage schedule with other priorities

Cash every night to take home

Black out dates for time off requests

Shift scheduling is easily changeable

Will not close even with severe weather or snow/ice

Able to coordinate shifts with co-workers

Shift availability during summer months

I can't speak on behalf of any positions here besides the server position. I met some cool people and the trainers I had were all cool and nice to me. The cinnamon butter was the highlight forsure.

I’ve worked in a variety of restaurants since 2010 (during my undergrad in Pennsylvania, in fine dining in downtown Savannah, and during the past couple years while going back to school). Working at this Texas Roadhouse truly felt like I was being hazed trying to join a sorority again. The FOH managers are the meanest 19-20 year old blonde girls. In the first couple weeks, they were nothing but rude and unprofessional and all the servers there knew it and talked about how nasty their attitudes were. The servers who’d been there a while would say, “Theres nothing you can do about it, Steve (the owner) will back them up”. Apparently enough new servers complained about these two little girls, because Steve addressed it to a group of new servers by saying, “my managers are passionate. They’re emotional.” There were so many new servers because they can't keep servers. He then compared himself to Tom Brady… stating that Tom Brady will walk over a man with a broken leg during the game, but outside of work, he is probably a nice guy. In other words, Steve tried to justify the toxic culture of his management being super hostile and condescending for truly no reason other than them projecting their misery and naivety. As someone who made 6 figures in sales for five years; I know that you do not need to treat people like dogs in order to have a “winning” culture or be a “winner”, like Steve said. The training here was five days of eight hour shifts at minimum wage, where you’re infantilized while they teach you very important concepts such as “GROW” - Give Right Of Way (to guests)... these concepts are obvious to any adult who’s ever worked in any type of customer service job but their training process acted as if serving was not a transferable skill whatsoever? Very strange. I dealt with the excessive training and “validation” test (what does the H in heart stand for? Howdy… what are the adjectives in the red heart?) which was demoralizing and felt like being hazed. These girls will keep asking irrelevant, common sense questions so they can force you to train another 8hr shift, which they did to all the new servers. After I was finally cleared and done with this insanity, I found out that for AT LEAST a month you are on a two table section. The night I quit, a server who had been there for three months told me she was put on a 2 table section the night before because they "had enough staff" and that’s when I knew this was going to be a constant battle and not worth my time. I’m used to (like most experienced servers) being busy during a night shift. Two tables means you are spending your 8hr shift running other peoples food for them, filling up ice, etc at $2/hr. My month was almost up and so finally the managers would give me a 3 table section when it was convenient for them (ie. when they were short staffed because too many people called out) but when they had enough staff, I was stuck with two tables. I’ve never worked somewhere where there were an insane amount of “call outs” consistently (like 5 people a night) but after working with these mean little girls, it makes a lot of sense. As far as the actual job, this was the least stressful, easiest serving job I’ve ever had (salad apps are made for you, bread's taken to tables for you, drinks are made quickly, limit of 3 tables max for everyone) but what caused me to quit was the hostile attitudes from teenage managers who have yet to develop their prefrontal cortex and therefore cannot effectively communicate. I quit a lucrative sales job in 2022 to have a better work/life balance and sometimes the money just isn’t worth it. It definitely was not at this restaurant. Lastly, when I was hired, it was not disclosed to me that I would be expected to line dance. I would not have accepted this job if either the FOH manager Kim or Steve the owner who I interviewed with would have told me that dancing on command was part of the job description. I had to go to line dancing classes at the restaurant on Saturday mornings to learn five different line dances for minimum wage. You could not pay me enough to dance on command in front of tables of gawking customers. Some girls there said that it was fun but they all looked like they were held at gunpoint when those songs came on so I don't know. All in all, I’m glad I called it when I did and just wish I would’ve quit sooner. I’m honestly still wondering if that whole experience was real or just a fever dream. Everyone deserves to work somewhere they will be respected and treated with dignity and this place is not it.

Good money depending on day

Line dancing and kids night

Shift Availability and Team Energy

Not interested in glass doors games