What are perks and other benefits like at UserTesting?

Very nice colleagues, modern technology, stable pay, some benefit perks.

Ever since being privatized by Thoma Bravo and the merger, there are a lot of inefficiencies in planning, constant pressure to deliver more faster, overhead of meetings, loss of morale, constant reorganizations, feeling of scarcity.

Remote first work, good benefits and you will grow and learn a lot in a short span of time

I do not have any at the moment

The people team at UserTesting is one of the best teams I ever worked with! Everyone is an expert in their own area, the leaders are caring and encouraging, and the company supports your professional development with learning stipends and resources.

Even though they’re making an effort, the executive team is not representing some minority groups. The C-Level and SLT could be a bit more diverse.

I work completely remotely, the salary is competitive and the benefits are also good

They need to work on the promotion cycles

Great office locations and great sense of ‘in it together’ between most people Good internal systems. We’re all on MacBooks and have good software Pay is good and benefits competitive (at least in the US) Lots of travel opportunity for a lot of us

CEO is good but not all the exec team have the same respect, one exec specifically. She has made some big changes which haven’t gone down well. In sales, we have little time for internal support teams but even less with the way some of them are run. CTO and CFO are both leaving at the same time. CFO was great by all accounts and well respected. His departure seems to be a vote against the res of the exec team. There’s often a lot of hiring of friends from the c-suite which has benefits but it’s happened too much and means that some people are so protected they can do whatever they want, morals aside. Some execs have fired their direct reports and hired only people they know so some of my colleagues can’t see progression. Finance is probably the only exception. It’s a company of change. It will be financially successful, but it would be nice to enjoy the journey with a leadership we can trust and support. It’s close but a few people spoil it and people know they will be cut for speaking out.

Great office locations and great sense of ‘in it together’ between most people Good internal systems. We’re all on MacBooks and have good software Pay is good and benefits competitive (at least in the US) Lots of travel opportunity for a lot of us

CEO is good but not all the exec team have the same respect, one exec specifically. She has made some big changes which haven’t gone down well. In sales, we have little time for internal support teams but even less with the way some of them are run. CTO and CFO are both leaving at the same time. CFO was great by all accounts and well respected. His departure seems to be a vote against the res of the exec team. There’s often a lot of hiring of friends from the c-suite which has benefits but it’s happened too much and means that some people are so protected they can do whatever they want, morals aside. Some execs have fired their direct reports and hired only people they know so some of my colleagues can’t see progression. Finance is probably the only exception. It’s a company of change. It will be financially successful, but it would be nice to enjoy the journey with a leadership we can trust and support. It’s close but a few people spoil it and people know they will be cut for speaking out.

I value the work-life balance they offer, which is one of the best aspects of the company. The environment here is collaborative, supportive, and promotes growth, making it a great place to learn and work with talented colleagues. The work culture truly stands out—it's refreshing to be part of a company where you're encouraged to take ownership of your work without feeling overburdened. Managers are approachable, and there's a genuine effort to maintain a healthy and positive atmosphere.

salary is not quite aligned with market standards. While the other benefits, like flexibility and work environment, partially make up for this, it can be a deciding factor for professionals prioritizing financial growth.

- benefits are good - remote work

- it’s chaotic and you’ll be overworked - you’ll be expected to do double but when you ask for career progression it’s non existent so good luck getting promoted - the culture is dead, I used to love working at UT before the new CEO and friends took over - constant layoffs

Dedicated onboarding/training. Teammates are interesting, engaging, and happy to help. Good benefits. Looking forward to my time here.

It was a very long hiring process.

There’s been loads of change and it will probably continue because of the recent leadership changes but things are starting to move in the right direction after 2 years of chaos and questions. The new leadership are very different to the old and seem to be putting the right things in place. The customer base is brilliant and includes big and exciting brands People, old and new, want the best and the vast majority have the best intentions in mind If you’re good, there’s great opportunity to develop Benefits and pay are alright and just above average from what I’ve seen Hybrid and remote working works really well for the business

The new leadership aren’t listeners. They’re telling and not taking much feedback. It will get results but doesn’t give any feeling of ‘in it together’. This might change. There’s not much clarity on who the top team are with different reporting lines and various new titles