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      VCA

      Part of Mars

      Engaged Employer

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      Related searches: VCA reviews | VCA jobs | VCA salaries | VCA benefits | VCA interviews
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      What are perks and other benefits like at VCA?

      VCA reviews

      Better to work for corporate than hospitals

      Client service supervisor
      Current employee
      Los Angeles, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits. With exception to sick time and maternity leave, insurance and benefits are good.

      Cons

      Hostile work environments at the hospital level with little oversight from company. Low pay. Low 401k match. Terrible sick time availability.

      avatar
      VCA Response
      now
      While we are glad to hear you enjoyed the benefits, we are concerned with some of the experiences you have described. Please reach out to us at EmployeeConcerns@vca.com when you are able. We are here to help.

      Veterinary Assistant

      Veterinary assistant
      Current employee
      Atlanta, GA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, management is good only at certain locations, overtime is sometimes allowed

      Cons

      Co workers can be useless as they hire just about anyone, way too expensive vet care, not great employee discounts

      avatar
      VCA Response
      now
      We appreciate you taking a moment to share your input. We're grateful to have you on our team and are here to listen to your concerns, so we encourage you to contact us at EmployeeConcerns@vca.com. Thank you.

      Great company

      Veterinary hospital manager
      Former employee
      Atlanta, GA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits, and opportunity for growth.

      Cons

      More resources for handling challenges with DVM communication would be amazing. But still an amazing company.

      avatar
      VCA Response
      now
      We appreciate you taking a moment to share your thoughts, and it's great to know that you enjoyed the benefits and growth opportunities. Tools like Glassdoor are incredibly valuable platforms for leaders to get real-time and honest feedback. Thank you for all of your contributions while you were a member of our team.

      Unable to move forward in the company

      Outpatient coordinator
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great pet discount, flexible scheduling.

      Cons

      Hiring from the outside for positions that require more knowledge. Clinic Promotes from within to positions with under qualified employees who don’t want to grow or do the work.

      2

      No

      Veterinary hospital manager
      Current employee
      Honolulu, HI
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, discount for employee pets

      Cons

      Senior leadership not supportive of administration management, no training

      1
      avatar
      VCA Response
      now
      Although we're pleased you have been enjoying the benefits and discounts available to Associates, it's vital that you receive the appropriate support and we appreciate you providing this feedback. We ask that you get in touch with your Associate Relations Team or email AssociateConcerns@vca.com so we may talk more about this. Thank you.

      Profits over pets

      Vet tech
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No benefits for part time, you get a discount for your pets.

      Cons

      Corporates influence pushes staff to focus on profits and not client-patient relationships. Prices are constantly raises multiple times a year. Common surgery (dental, spay/neuter) are triple prices compared to local competitors. We lose money charging so much because the hospital down the road does what we do but cheaper. Actively changing us to a urgent care hospital because were seen as the expensive choice.

      avatar
      VCA Response
      now
      Thank you for taking a moment to share your thoughts. VCA is committed to providing quality care to our patients, as well as offering affordable wellness options. Part-time associates working over 30 hours a week receive medical, financial, and mental health benefits. There are also many benefits available to those who work less than 30 hours. We want to thank you for your contributions while you were a member of our team and we wish you the best of luck in your future career endeavors.

      Toxic work environment

      Customer service representative (csr)
      Former employee
      Palm Bay, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only positive I can think to mention is that VCA does offer a competitive pay rate and benefits package.

      Cons

      I have never worked in such a toxic work environment as I have within this office. The staff is completely disconnected with one another and you definitely feel like it is an "every man for himself" type of environment. The veterinarians and office manager are down right abusive to employees and there is obvious shows of bullying and favoritisms throughout the office. Management is not supportive at all and doesn't even know how to do most of the jobs the employees are doing! Got ideas? They don't want to hear them and I have never seen an office that just looks right over any strengths its employees might have. I was hoping for a job here that would help me learn and grow and all I felt was that this job held me back. The actual work I was doing here was very intense and at times overwhelmingly busy, with no help to be had as we worked on a skeleton crew. If we had been properly staffed, I would say this was a good job to have, but with the aggressive behaviors that seemed to be accepted in this office, I could never suggest someone to work here. In my 30 years in the workforce, I have never worked in such a cold, callous environment. Also, on another note, I worked here and got big discounts and even free services for my pets during my employment and I never once took my animals there. Why? 1.) Because I did not trust our vets with my own animals 2.) The exorbitant prices were so unreal, I could go just about anywhere in town, including the emergency vet and pay less for service.

      1
      avatar
      VCA Response
      now
      Thank you for sharing this feedback. We appreciate you taking the time to be open about your experience, and we know how important teamwork, respect, and feeling supported are in a busy hospital environment. At VCA, we continue to invest in leadership training and development for hospital leaders, while staying focused on fostering inclusive cultures across our hospitals. We also recognize how essential Client Service Representatives are to the care team and are working toward more consistent staffing and support so teams can better manage the demands of their work. Your perspective is valuable as we continue strengthening the Associate experience and supporting the people who care for pets every day.

      Do not recommend

      Veterinary assistant
      Former employee
      Saint Petersburg, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, insurance is affordable, additional benefits because they are owned by Mars.

      Cons

      Quota for wellness plans and home delivery sign up, have to sign people up on home delivery wether they want it or not, poor training, no respect for experience or education.

      2
      avatar
      VCA Response
      now
      Thank you for your review, and for the time you spent with us. We are glad you enjoyed our great benefits but we are sorry you didn't fully enjoy your time working with VCA. Your honesty is appreciated and we wish you all the best.

      Management makes it a bad place to work

      Veterinary assistant
      Former employee
      Marietta, GA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Of the two hospital managers I had when working there, the second was absolutely lovely. The benefits are really good, for pets and employees.

      Cons

      Upper management is horrible. This areas regional and district managers are some of the worst managers. Management does not listen to any concerns or try to fix them, they only make it worse. If minimum pay coming into the company goes up, you will not get a raise if you are already there. It is very hard for someone to get fired so if someone terrible is hired, it takes a lot for them to be able to fire them. Pay is not great.

      avatar
      VCA Response
      now
      Thank you for making us aware of your concerns. We care a great deal for the teams that dedicate their lives to caring for pets, and VCA is deeply committed to providing our Associates with unmatched support. We regularly share a full analysis on feedback and provide recommendations to top leadership. Please know that we wish you the best of luck in all future endeavors.

      Not the best

      Customer service representative
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offered benefits are pretty good

      Cons

      The management doesn’t care about anything

      avatar
      VCA Response
      now
      We appreciate you taking a moment to share your thoughts. Ensuring that our Associates have the professional environment to thrive and grow is of the utmost importance and your feedback is valued. Thank you for all of your hard work while you were a member of our team.