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      Wawa

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      What are working conditions like at Wawa?

      Wawa reviews

      Fast-paced and kind of stressful

      Customer associate
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible hours throughout day/night (BUT heavily manager-dependent on this flexibility) - Able to change hours-per-week pretty frequently, but you have to communicate with your manager well about this. You should communicate your availability with them VERY clearly to avoid any scheduling issues - reflexis app to request off / change availability / see your schedule / see who's working certain days - schedules are put out a few weeks in advance - They don't drug test during any part of the hiring process or while you're employed (but if something happens where you're suspected of drug use you might be tested, not sure though) - Minors always get a 30 minute break when working more than 4 hours - Great pay for high school students ($16/hr) - 1 free shorti and unlimited access to SELF-SERVE bevs (coffee, icees, soda, etc., NOT the ones you order on the screens) every time you work and you get discounts on some other things, but only during your shift (and 15 min before & 15 min after your shift). You don't receive any off-the-clock discounts. - 5 minute grace period every shift (if your shift starts at 2pm and you clock in before 2:06 you won't be penalized) - Different types of jobs throughout the store (deli, snacks/pizza, beverages, register, facilities, dishes) - Great connections made with customers (especially regulars) - (At least for part-time) Able to request as much UNPAID time off as you want - Thanksgiving, Christmas Eve, New Years' Eve, and New Years' Day are all time and a half (so if you're paid $16/hr you'll get $24/hr that day) - Christmas Day is double time (ex. reg $16/hr is $32/hr on Christmas) - You get part of the stock when you're employed, but you can't touch it until you've hit 4 years working there - Goosebumps are awarded a lot, especially if you do good things during your jobs or pick up shifts and you can use them to get merch or uniform pieces or other stuff like jewelry or coolers or gift cards (It takes a little less than 11,000 goosebumps to get a $50 gift card to pretty much wherever you can think, and they aren't hard to rack up)

      Cons

      - Absolutely no tips allowed - You get 5 strikes and then you're terminated on the 5th. (Immediate termination for a no-call no-show, 1 strike per every call-out with no coverage, 1 strike for every 2 times you're late. MAKE SURE THE ATTENDANCE POLICY IS CRYSTAL CLEAR TO YOU) - Adults only get a 30 minute break if they work 8 hours (otherwise it's only a 15 minute for any shift longer than 4 hrs, even if you're scheduled a 7 and 1/2 hour shift) - Very fast-paced, but if you're an understaffed store (like mine) you're going to be very overwhelmed - I have cried in the bathroom at least 12 times in my almost 2 years working here. it can get very stressful and customers can be very mean and your coworkers can be very stupid. - If the management is bad you won't have a good experience - Some managers have extremely unrealistic expectations for what you can get done in one shift - You might get stuck doing something you don't really like for a few weeks at a time - It's not uncommon (at smaller, understaffed stores especially) to work nearly every position in the store during just one shift. (for example: you might start the shift in deli, get moved to bevs, have to cover a break at the register, and then get put on dishes) - On the other hand, at larger stores with enough people, you'll likely be stuck at the same spot for your entire spot - I've ended the majority of my shifts with foot/knee/back pain. There's no type of cushioning on the floor while you stand in the same spot for a long time and if you're in drinks you'll have to squat or bend over a lot to get ice and if you're in deli you'll need to squat or bend over to get the things you need from the fridges underneath - If you're good at your job be prepared to have to run the deli and take on everyone else's responsibilities (including organizing your coworkers) - Disgusting amount of flies during warm/hot seasons - Customers tend to underestimate how long it takes to make their food and will often blame you for any mistakes made on their part while using the kiosks (ex. they didn't select any toppings on their sandwich and then yell at you when you didn't put any toppings on their sandwich) - You're never really well-prepared for rushes unless you're a massive store - You could receive documentation (which is what the strikes are officially called) for not having all the parts of your uniform or for violating safety protocols - no gas discount - a lot of customers get angry and yell when you card them (different stores have different policies, some card everyone, some only card ppl that look under 30, but everyone gets carded for alcohol), so that can be a pain sometimes, but you HAVE to card if your store says so or you could lose your job. especially if it's a mystery shopper - coverage has to be approved by a manager, you can't just have someone else come in for you without saying anything

      1

      It's a good, fair company

      Csa - customer service associate
      Former employee
      Brick, NJ
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wawa is one of the only companies that I've worked for Rudy takes care of you as if you were family. The people are pleasant, and the environment is that of safety and comfort.

      Cons

      I really don't have anything you add here.

      Good work place

      Team supervisor
      Former employee
      Orlando, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great way to build a career

      Cons

      Scheduling is a little complicate just 3 shift changes.

      Don’t apply

      Manager
      Former employee
      Florida City, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are growing as a company

      Cons

      Corporate use the word de-escalation to deal with the public. Corporate are do behind and antiquated that they don’t understand the public that’s coming thought the doors. They are unsafe and use mental health and entitlement as an Excuse, corporate have zero safety measurements for the supervisors and managers to prevent any injury or abuse from the public.

      Good place for first job

      Gas station attendant
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good place to work

      Cons

      Outdoor working conditions can be rough

      Fine job

      Sales associate/cashier
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay per hour,free coffee

      Cons

      Working in a shore town often means limited parking for 2nd shift over the summer

      LGBTQ+, beware

      Lead customer service associate
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great insurance - Great benefits - Great discount in store

      Cons

      - Claims to be LGBTQ+ inclusive, has not done anything about associates getting outed, or harassed in stores - Management ignores transgender privacy and safety - Consistant misgendering - Dating associates

      High stress house of cards

      Csa - customer service associate
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and ESOP are good.

      Cons

      They expect one person to do the job of 3-5 people at once while still meeting cleanliness and safety expectations AND also being fast in all tasks. Breaks can be interrupted at any time unless you're a minor. Wawa used to feel like they cared about their employees and give us things like promotional shirts and merchandise, little things like that boosted morale. Now they are too "corporate" and don't feel like they care enough about in-store associates. Everything feels like a house of cards. Everything has to operate perfectly. If there is a spill or anything, everything gets screwed up. Any little mistake.

      no good

      Sales manager
      Former employee
      Philadelphia, PA
      Recommend
      CEO approval
      Business Outlook

      Pros

      it was good for parking

      Cons

      low pay for manager position

      New Build Location and 4 months in experience so far

      Customer service associate-facilities
      Current employee
      Jacksonville, NC
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Ability to accrue paid time off after 3 months of work with them as a regular associate is cool -a free shorti size (6inch) sub per shift worked is cool -up to 6 discounted items (per approved item list) per shift worked -35 percent off most other purchases that aren’t on the discount list is cool -free coffee, free soda while working is cool -schedule flexibility is also not bad

      Cons

      -schedule is made 4 weeks out in advance -performance review increases are once a year (like most places) but Wawa does expect a lot of work out of their employees -pay rate in relation to the workload isn’t that great when working in the facilities role -managers tend to observe food operation employees more than employees working behind the scenes -hours are not that great compared to what was told I’d be given during the interview -lack of accountability/consistency