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      Zendesk

      Acquired by Hellman & Friedman

      Engaged Employer

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      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk interviews
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      What are perks and other benefits like at Zendesk?

      Zendesk reviews

      PE cost cutting

      Solutions consultant
      Current employee
      San Francisco, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable employment, good work/life balance.

      Cons

      PE cost cutting is felt through layoffs in other orgs, cheapening benefits, less travel spend, lack of promotions, etc.

      1

      Strong employee culture, but slow salary growth and advancement

      Technical support specialist engineer
      Former employee
      Taguig
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company demonstrates a strong employee-centric culture by prioritizing the well-being and satisfaction of its workforce. It offers a comprehensive range of benefits, including generous leave entitlements, performance-based bonuses, health and wellness programs, and various employee perks designed to support both personal and professional growth. One of the company's most notable strengths is its flexible work arrangement, which empowers employees to maintain a healthy work-life balance while remaining productive. Team members are given the freedom to work remotely from virtually anywhere in the world, allowing them to manage their responsibilities in a way that best suits their individual circumstances. In addition to its flexibility, the company provides excellent support systems to ensure employees have the tools, resources, and guidance needed to succeed. Management and support teams are generally responsive to employee needs, fostering an environment where individuals feel valued, trusted, and equipped to perform at their best. This combination of flexibility, benefits, and employee support makes the company an attractive workplace for professionals seeking both career growth and work-life balance.

      Cons

      The company appears to have limited opportunities for significant salary growth, with pay increases often being minimal compared to employee contributions and performance. Career advancement can also be slower than expected, making it challenging for employees who are seeking rapid professional development and progression within the organization. While individual experiences may vary depending on the team, department, or management structure, there seems to be a broader issue regarding career mobility and recognition of employee growth. As a result, employees may find it difficult to see substantial progress in their compensation, responsibilities, or position despite gaining experience and consistently delivering results. This can create a sense of stagnation and make long-term career planning within the company more challenging.

      It was better

      P&p specialist
      Current employee
      Dublin, Dublin
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some benefits are good lots of flexibility Good workers & managers

      Cons

      Good luck getting promoted or a decent pay rise Budgets low

      1

      Good Company - Poor Strategies

      Commercial account executive
      Former employee
      Dallas, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with. The pay is good and the benefits are pretty good also.

      Cons

      Executive leadership doesn’t pivot well. They stick to go to market strategies that do not work as opposed to putting people in positions that actually know what they’re doing.

      Emerging Markets Department a nightmare

      Sales
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work has been great a real perk , benefits are great and senior leadership are great

      Cons

      I have worked for Zendesk for many years under a wonderful leader who has since moved to the UK , a female leader manager , now director moved into the department to lead, we now have a gossip culture , with no real direction or leadership, all team members are lost as a result of this

      3

      Zendesk is a good place to work for

      Senior marketing operations manager
      Former employee
      San Francisco, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative teams, flexible environment, decent benefits

      Cons

      Cutting of benefits over the past few years, lack of transparency from leadership

      Great place to work!

      Training manager
      Former employee
      Madison, WI
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool office, great culture, good benefits

      Cons

      The rate of change is intense

      Okay

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, decent pay, good work life balance

      Cons

      Culture has evolved into large corporation

      Experience

      Financial analyst intern
      Former intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and benefits and company wide events

      Cons

      people dont work very hard and lackadaisacal

      Good

      Account executive
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, fair flexibility, transparent company policies, fair competitor

      Cons

      High performance standards, lots of pressure on sales roles, not great career path