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      3M

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      Customer Service Representative Interview

      Dec 15, 2014
      Anonymous Interview Candidate
      Saint Paul, MN
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at 3M (Saint Paul, MN) in Mar 2014

      Interview

      Applied via 3M's online application process. Shortly thereafter, I received a call from the department manager and set up an interview time for the following week after a brief chat focused on my resume, which seemed to have the core requirements for the position. The interview was an informal sit down. I wore a suit, which was appropriate. Khakis and a tie may have been just as appropriate, given the very casual dress of most employees at their corporate headquarters (jeans and very worn 3M polo shirts). As a recent college graduate, the interview started out with a review of High School activity involvement, progressing to college involvement and personal interests. It was more of a character interview and display of ease of communication with an unfamiliar party, as the position involved dealing with customer orders, exclusively on the phone. The interviewer went on to describe the position in depth, then proceeded to ask questions regarding how my degree and work experiences would have prepared me for this position. The emphasis for this section of the interview would be clarity in communication. Straightforward and applicable information in clear conversational format was the desired response. Feedback on the position was immediate, as no other candidates were in consideration. Each sales team leader will have their own format, this was an example of many hiring managers.

      Interview questions [1]

      Question 1

      No question stands out as being difficult, as the position deals with fairly straightforward tasks. The ultimate goal was to find a candidate with the proper character traits that fit the role of the position.
      Answer question
      2

      Other Customer Service Representative Interview Reviews for 3M

      Customer Service Representative Interview

      May 15, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at 3M

      Interview

      Easy, typical large company screening process. Meet with the hr, hiring manager and and a few others. Had a few rounds but decided to with another person. Nothing out of the normal.

      Interview questions [1]

      Question 1

      How would you deal with an order that is going to be late?
      Answer question

      Customer Service Representative (CSR) Interview

      Apr 3, 2024
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at 3M

      Interview

      The interview went well. i was asked about my knowledge of company, my experience, my background and if I am familiar with products . I was asked to describe my strengths and weaknesses.

      Interview questions [1]

      Question 1

      my experiences , my strengths and weaknesses
      Answer question

      Customer Service Representative Interview

      Aug 20, 2025
      Anonymous employee
      Heredia
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at 3M (Heredia) in Feb 2024

      Interview

      very nice and short, people is very nice and they do not ask a lot of questions, the process is short, of course it depends of the position but for this one, it is very short, one with HR, then with the supervisor and then they provide an offer

      Interview questions [1]

      Question 1

      where do I see myself in 5 years
      Answer question

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