Technical Support Engineer applicants have rated the interview process at 8x8 with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 51.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 43 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at 8x8 overall takes an average of 19 days.
Common stages of the interview process at 8x8 as a Technical Support Engineer according to 3 Glassdoor interviews include:
Phone interview: 27%
Background check: 18%
Group panel interview: 9%
Drug test: 9%
Personality test: 9%
One on one interview: 9%
Skills test: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at 8x8 in Nov 2017
Interview
Interview process was done well . They had provided a list of people you would be speaking to and times . Each had good questions and where specific to the job tasks . I enjoyed and thought professional .
Interview questions [1]
Question 1
Questions ranged on technical expertise and Technical Support skills .
Also about technical account management and how you handled issues in the past.
I applied online. The process took 1 day. I interviewed at 8x8 (Aylesbury, England) in Dec 2023
Interview
Pretty simple process, invited to a casual call with one of their internal recruiters through their internal video conferencing software. Declined going further due to the "competitive salary" being the April minimum wage.
Interview questions [1]
Question 1
My thought process when it comes to dealing with customer issues
I applied online. The process took 4 weeks. I interviewed at 8x8 (Jakarta) in Sep 2022
Interview
Interview was very nice and interactive, I can easily feel comfort with my lead. They give me space to share my experience and they told me all the information that I need to fit the role.
Interview questions [1]
Question 1
What is your biggest challenge and how did you resolved?
I applied online. The process took 2+ months. I interviewed at 8x8 (San Jose, CA) in Nov 2017
Interview
If you’re much over 40, forget this place - they won’t hire you. The process took 10 weeks (!) First a couple of phone interviews with the internal recruiter and the hiring manager. Hiring manager states that I was highly qualified for several positions in Support. Then a month later, on-site interviews lasting 2 hours with 4 engineers. No difficult questions. I showed some customer-facing documents I had created. 5 weeks later I received a vague email saying they would move forward with candidates that better matched current needs - even though I’ve been working in the hosted contact center industry since 2009, and used to support a product they now own. Don’t waste your time on 8x8.