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      Account Manager Interview

      Nov 12, 2021
      Anonymous Interview Candidate
      Orlando, FL
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at ADP (Orlando, FL) in Sep 2021

      Interview

      The recruiter called me and said she didn't read my resume. She asked me to go through my resume historically and she'd take notes. The interview lasted maybe 15 minutes and she said I would receive a follow up invite for the next step. I never received the invite and called ADP's support line more than 5 times over 5 weeks. They set a flag on my account so I wouldn't receive emails and I was told multiple times that I would receive a call once it's been fixed. It's been months and I'm guessing I don't have an opportunity anymore. What's worse is this position was recommended to me and this company couldn't care less. I can only imagine how they treat current employees and customers.
      1
      avatar
      ADP response
      4y
      Thank you for sharing your insights into the interview experience and we apologize that your experience was negative. We value our candidate's time and aim for a professional experience in every interview session. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.

      Other Account Manager Interview Reviews for ADP

      Account Manager Interview

      Sep 2, 2025
      Anonymous Interview Candidate
      Brea, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at ADP (Brea, CA)

      Interview

      Hiring event with 15 candidate, a lot of basic behavioral question that lead to a 2nd round with another interviewer. Overall the whole process was about 1 hour but waiting to get interview took an extra 30 minutes.

      Interview questions [1]

      Question 1

      Describe a time there was an irate customer and how did you handle the situation?
      Answer question

      Account Manager Interview

      Aug 30, 2025
      Anonymous Interview Candidate
      Milwaukee, WI
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at ADP (Milwaukee, WI) in Aug 2025

      Interview

      A recruiter reached out to me telling me about two open positions. One was for BD and the other was for AM. He set up an interview with the hiring manager to determine what the best fit was for me. The first thing the hiring manager said was they didn't currently have any openings but wanted to interview for the future. While I appreciate the manager was upfront, the recruiter was not.

      Interview questions [1]

      Question 1

      What frustrates you about the sales process?
      Answer question

      Account Manager Interview

      Jun 19, 2025
      Anonymous employee
      Norfolk, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at ADP (Norfolk, VA)

      Interview

      The event was seamless, straightforward, and highly efficient—a well-organized mass hiring opportunity that delivered quick results and clarity for all attendees. It hit the mark perfectly, providing easy access to multiple career options.

      Interview questions [1]

      Question 1

      Customer care and customer experience
      Answer question