ADP Reviews | Glassdoor

ADP Reviews

Updated March 28, 2017
4,710 reviews

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3.5
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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
2,062 Ratings

4,710 Employee Reviews

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Pros
Cons
  • Work/Life Balance leaves a bit to be desired (in 163 reviews)

  • No work life balance and hectic work schedule (in 49 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (38)

    "I absolutely love this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Specialist in Parsippany, NJ
    Current Employee - Client Support Specialist in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (Less than a year)

    Pros

    Great structure! The company culture is phenomenal. You are welcomed, supported and appreciated for what you do. There are great benefits and flexible hours as well!

    Cons

    I literally can't think of any other than its extremely busy during year end so you can't go on vacation Nov-Feb

    Advice to Management

    Keep up the good work! I love that it's not micromanagement and that the managers check in constantly to see how I AM doing, not my work, but me. There's nothing but support from them!

    ADP Response

    Oct 5, 2016 – Project Specialist

    Wow - thank you for this fantastic review :) - we couldn't agree more. Thanks for being a part of the team and bringing excellence everyday. #workhappy


  2. "Retirement Services is the best division to work for at ADP!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Services District Manager
    Current Employee - Retirement Services District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than a year)

    Pros

    Excellent leaders in Retirement division!
    Great earning potential
    Trips and bonuses are nice
    Easy sell with lots of warm leads
    One of the best value propositions in the 401k industry
    50/50 self generated leads and referrals
    Great benefits package
    Feels like they really care about their people

    Cons

    Leadership in other divisions can be difficult not as talented
    High turnover with internal partner divisions (payroll/ HR sales)
    Politics of the job can be difficult for some
    Not as good of a model for working with financial advisors (they are getting better in this area, though)
    Base salary is a bit low for retirement industry

    Advice to Management

    Keep hiring great people in the retirement division! We really need to do something about the massive turnover in SBS payroll. Stop diluting their territories to where they don't have opportunity to earn what is promised and spreading the management too thin to actually help their people succeed!


  3. "UX at ADP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal User Experience Designer (Level V) in Florham Park, NJ
    Current Employee - Principal User Experience Designer (Level V) in Florham Park, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 3 years)

    Pros

    ADP is serious invested in providing good UX.
    Great company, great benefits, good work life balance. The best creative job I've had.

    Cons

    Being a large company, there can be obstacles....
    Teams vary widely in their commitment to good UX. The importance of good design is not widely understood...

    Advice to Management

    Keep up the drive for a user center approach.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Your Job & Career is Solely Your Responsibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADP full-time (More than 10 years)

    Pros

    Work Culture - professional and very smart associates
    Company - Good products (could be better with continued innovation) - very strong financials
    Senior Leadership XCOM and VP's - Very talented - leading company in great direction. Communicates to entire company - keeps you in the loop.

    Cons

    Please note this does not pertain to all - but Middle Management (Sr. Directors / Director level) - Does not like competition from below (no one smarter than they are). Not very knowledgeable - "fake-it-to-make-it" to get to that level. Promotions - lots of "shoulder tapping" - only promote people with like minds not based on skill or leadership potential. Performance Reviews - not important and compensation distributed to the ones they like. Outcome - eventually good people leave the company.

    Advice to Management

    Advice to Associates - If you are planning to stay at ADP for the long haul, take control of your career from the outset - early. Know what you need to do to get ahead, rely on as few people as possible. Take calculated career risks, work outside your scope, even relocate if necessary. It is important to always learn about the latest product and service offerings. Again, ADP is a great company it is worth the career investment.

    ADP Response

    Mar 24, 2017 – Project Specialist

    Thank you for the evaluation of your time with ADP. You provide a lot of expertise and understanding of the ADP landscape and there is some valuable advice in here to current employees. Thanks again.


  6. "Excellent Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roseland, NJ
    Former Employee - Anonymous Employee in Roseland, NJ

    I worked at ADP full-time (More than 10 years)

    Pros

    Fiendly and knowledagle people; excellent benefits

    Cons

    Over the last five years, Outsourcing driven


  7. "Reputable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Coordinator in Alpharetta, GA
    Current Employee - Workforce Coordinator in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ADP full-time (More than 10 years)

    Pros

    Benefits are amazing. Room to grow in the company.

    Cons

    Beware of clicks as with any company.


  8. "A career at heart."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Amazing growth opportunity. Flexibility is amazing. Doors are always open with management.

    Cons

    Its like any corporate America job. Many obstacles. You have to learn how to overcome them. You will be compensated.

    ADP Response

    Mar 27, 2017 – Project Specialist

    Thanks for honest, insightful, and open review.


  9. "DSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSM in Los Angeles, CA
    Current Employee - DSM in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 5 years)

    Pros

    Good opportunity,compensation with uncapped commission, good team to work with, very good benefits, global opps, solid company AAA rated organization

    Cons

    Political environment, service issues, challenging to navigate for answers, no longer offering pension, vacation plan not on par with competition

    ADP Response

    Mar 27, 2017 – Project Specialist

    Thank you for the takeaways and feedback. We appreciate your analysis.


  10. "Former service manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Parsippany, NJ
    Former Employee - Service Manager in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADP full-time (More than 3 years)

    Pros

    Great leadership, competitive pay & benefits. Rewarding work helping clients. Great teamwork.

    Cons

    Cannot think of any cons to list.

    Advice to Management

    Great vision and execution. Terrific company.

    ADP Response

    Mar 24, 2017 – Project Specialist

    Awesome takeaways. Thank you!


  11. "Senior Order Expeditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Order Expeditor in Allentown, PA
    Current Employee - Senior Order Expeditor in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 3 years)

    Pros

    Friendly atmosphere, career opportunities, different locations.

    Cons

    Long hours sitting and typing.



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